Automation

Building the Future of Connectivity: Boost Mobile and Cisco's Collaborative Journey

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Building the Future of Connectivity: Boost Mobile and Cisco's Collaborative Journey

In an era where connectivity is paramount, Boost Mobile has emerged as a formidable player in the telecommunications landscape. As part of Dish Network, Boost Mobile provides robust and reliable wireless services to over 240 million customers. We had the opportunity to sit down with Mike (Mac) McNamara, Vice President and Head of Network Engineering for Boost Mobile, to discuss the challenges, solutions, and outcomes of the company’s ambitious 5G network deployment and the pivotal…

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It's time to embrace OSCAL automation for effective risk management

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It's time to embrace OSCAL automation for effective risk management

The National Institute of Standards and Technology (NIST) put forward the Open Security Controls Assessment Language (OSCAL) standard in 2021, creating a standardized machine readable language. The goal of the standard is to enable automation and facilitate interoperability between different security assessment tools. It also aims to enable real-time machine to machine data exchange, improving automation and interoperability across various compliance frameworks. There are a multitude of regulatory standards and frameworks that organizations must adhere…

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New OpenTofu Providers for Cisco Technologies Now Available!

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New OpenTofu Providers for Cisco Technologies Now Available!

If you are cloud-native, you probably work with Terraform modules and providers. Since Terraform changed its license, some communities and companies have decided to keep the project open-source and create OpenTofu. OpenTofu is a fork of Terraform created as an initiative by Gruntwork, Spacelift, Harness, Env0, Scalr, and others in response to HashiCorp’s switch from an open-source license to the BUSL. OpenTofu is open-source, community-driven, and managed by the Linux Foundation. Users can use OpenTofu…

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Harnessing the Power of AI to Improve Operations

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Harnessing the Power of AI to Improve Operations

I’ve noticed that, over time, IT operations often become the foundry of ideas for an organization. This may be out of sheer necessity, as this function sits at the intersection of two intertwined threads. The first is the inexorable progression of technology: networks get faster, servers more powerful, and architecture more complex. At the same time, because of the power of these growing capabilities, IT becomes ever more central to how organizations take care of…

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5 Types of IVR Testing Tools and When To Use Each

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5 Types of IVR Testing Tools and When To Use Each

IVR is a powerful tool for managing call queues and improving customer satisfaction, but it requires maintenance for optimal use. Regular IVR testing is essential to make sure your system is secure and works as it should. Testing also helps you improve call flows, ensure quality, and understand performance. Here are the different types of IVR testing tools you’ll need in order to run an efficient and successful system. Types of IVR testing tools 1….

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Cisco Unveils Workflows in Cisco Networking Cloud for Secure Network Automation

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Cisco Unveils Workflows in Cisco Networking Cloud for Secure Network Automation

Gartner’s Market Guide for Network Automation Platforms highlights that more than 65% of enterprise networking activities are performed manually, and only a small but growing percentage of large enterprises automate more than half of their network activities. Delivering superior digital experiences for an enterprise involves powering multiple, disparate networking domains and/or deploying multiple solutions within a single domain. This results in multiple challenges for network operators, including: Cross-domain and cross-product integration result in “swivel chair”…

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Join Customer Experience (CX) for Cisco Live EMEA Demos

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Join Customer Experience (CX) for Cisco Live EMEA Demos

In her blog, Countdown to Cisco Live EMEA, Adele Trombetta, SVP, Cisco Customer Experience (CX) EMEA, mentioned how excited she is for Cisco Live EMEA in just a little more than a week, and I agree. Her preview of this event provides an overview of several different areas where CX will make a splash this year. However, I want to go a little deeper and give you some more details on what you’ll see in…

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Cisco Training Bootcamps: Get the Scoop from Subject Matter Experts

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Cisco Training Bootcamps: Get the Scoop from Subject Matter Experts

Cisco Training Bootcamps have been on the scene for a couple years now. One of the things that makes them so popular is their intensity and real-world application. We sat down with Subject Matter Experts (SMEs) John Capobianco, Bootcamp Developer Advocate, Joe Rinehart, Engineering Leader, and Palmer Sample, Software Engineering Technical Leader, to find out what makes Cisco Training Bootcamps so special.  Plus, we got a sneak peek at what they’ll cover in the upcoming…

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Red Hat: UK Leads Europe in IT Automation, But Key Challenges Persist

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Red Hat: UK Leads Europe in IT Automation, But Key Challenges Persist

The U.K.’s position as a financial services hub puts it ahead in enterprise-wide IT automation, says Red Hat. But skills shortages remain an issue for all IT leaders surveyed. More than a quarter of U.K. businesses have automated IT processes across the organization, according to a new survey from Red Had — putting them ahead of their European counterparts in Germany (18%), Spain (16%) and France (12%). Red Hat’s report, Thriving through change with enterprise-wide…

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Assessing the pros and cons of AI for cybersecurity

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Assessing the pros and cons of AI for cybersecurity

Assessing the pros and cons of AI for cybersecurity | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This…

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