- This Eufy twin-turbine robot vacuum is a steal at $350 for Black Friday
- The robot vacuum that kept my floors free of muddy paw prints this fall is $600 off
- Here's how to get the ultimate Kindle bundle for $135 this Black Friday (plus more ways to mix and match deals)
- This racecar-looking robot mower mows a gorgeous lawn and is on sale for Black Friday
- I tested the world's first thermal phone camera with a 50Hz refresh rate, and here are the results (get $75 off in this Black Friday deal)
How to Offer Secure IVR Banking and Authenticate Callers
IVR banking is very common. If you’ve ever dialed your bank to check an account balance or pay a bill, you’ve probably used it. In addition to these basic self-service tasks, customers can use bank IVRs to report fraud, update personal information, check their transaction history, or even change their PIN without having to wait for an agent. Having access to a variety of options such as these makes using IVR a convenient alternative to…
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