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Cisco Launches CCST IT Support Certification: Your Pathway to a Career in IT
Have you ever considered pursuing a career in information technology (IT) or IT support but found yourself unsure of where to start? I know how you feel; I started my career at Cisco in the Technical Assistance Center (TAC), talking directly with customers as a TAC engineer. I learned I needed the skills to communicate action plans, think critically, and troubleshoot to solve problems. This was in addition to developing networking skills (including some general…
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