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Reducing Help Desk Tickets With Cisco’s User Protection Suite
Challenges with help desk tickets Things don’t always go as planned for your employees, especially remote workers. They may not be able to login to their accounts, have forgotten their password, are unable to access an application or are facing connectivity issues. While there are many benefits of help desk tickets, there are also hidden costs. When tickets start to pile up, as they have done since the rise of remote work, that means a…
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