Reducing Help Desk Tickets With Cisco’s User Protection Suite

Reducing Help Desk Tickets With Cisco’s User Protection Suite

Challenges with help desk tickets Things don’t always go as planned for your employees, especially remote workers. They may not be able to login to their accounts, have forgotten their password, are unable to access an application or are facing connectivity issues. While there are many benefits of help desk tickets, there are also hidden costs. When tickets start to pile up, as they have done since the rise of remote work, that means a…

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Delivering Modernized Security for Government Agencies: The Vital Role of FedRAMP

Delivering Modernized Security for Government Agencies: The Vital Role of FedRAMP

With an increasing number of organizations in the U.S. public sector and government relying on cloud services and interconnected systems, the need for comprehensive security to safeguard sensitive information and the ability for vendors to deliver flexible, simple and easy-to-manage solutions is mission critical. In 2022, the federal government reported over 30,000 cybersecurity incidents, and a 2023 study by the Ponemon Institute found that the average cost of a data breach for a U.S. federal…

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Layered Protection for RADIUS With Cisco

Layered Protection for RADIUS With Cisco

Dream world for the CISO Organizations have a wide variety of resources to protect. And some resources are easier to protect than others. However, it’s not the easy stuff that keeps a CISO up at night. Before we dive into the more challenging examples, let’s consider a scenario that allows a CISO to sleep peacefully. In this scenario, when a worker “goes to work” (either in the office or remotely), they open their corporate laptop…

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Seamless Secure Work on a Plane

Seamless Secure Work on a Plane

Frequent travelers – this blog is for you. Let’s start off by walking through the experience of the remote worker that is always on the move. This traveler has the perfectly packed bag. They know exactly what time to show up at the airport to walk directly onto the plane. And their accumulated miles are a prized possession. However, one thing this frequent traveler can’t control is the work experience once they’re on that plane….

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RSAC: Partners Make The Art of Possible, Possible

RSAC: Partners Make The Art of Possible, Possible

The RSA Conference is here again, and I am thrilled about the opportunity to connect with our #CiscoPartners, customers, and colleagues old and new. The theme for RSAC this week is ‘The Art of Possible’, and it really resonates with me because together with our valued partners—we enable what’s possible for our customers to achieve their business outcomes. Cisco at RSA Conference 2024 As in past years, Cisco has an extensive presence at #RSAC24. If…

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Cisco Duo wins Best in KLAS again for the second year in a row

Cisco Duo wins Best in KLAS again for the second year in a row

Co-authored by Allison Norfleet The results from the Best in KLAS Awards 2024: Software & Services awards are out, and KLAS has awarded Duo winner of Best in KLAS in the Access Management category for 2024, for the second year in a row. Based on extensive feedback and evaluations from healthcare professionals across the nation, Duo’s Multi-Factor Authentication (MFA) product was measured against the competition in key criteria including culture, loyalty, product, relationships, operations, and…

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Top 6 Passwordless Authentication Solutions for 2024

Top 6 Passwordless Authentication Solutions for 2024

Best for remote and hybrid workforces: Keeper Best passwordless authentication solution for developers: Okta Best for Microsoft Azure cloud environments: Microsoft Entra ID Best passwordless authentication for SMBs: Cisco Duo Best IAM solution for enterprises: Ping Identity Best hardware solution for passwordless authentication: Yubico Passwordless authentication allows users to login to devices and applications without entering a password. Common passwordless authentication methods include FIDO2 biometrics like fingerprints and facial recognition, smart cards and mobile apps…

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6 Best Authenticator Apps for 2024

6 Best Authenticator Apps for 2024

Authenticator apps are increasing in adoption as they add another layer of security to user identity verification. A study found 90% of organizations reported identity-related breaches last year, and authenticator apps are designed to help reduce this number. Authenticator apps help individuals and organizations double-check user identity by using two-factor or multi-factor authentication to verify and authenticate user identities before granting access to them. In this article, we will review the best authenticator apps in…

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Cisco User Protection Suite Provides MSSPs a Comprehensive and Compelling Package

Cisco User Protection Suite Provides MSSPs a Comprehensive and Compelling Package

In August 2023, I authored a blog on Cisco Secure Access, where I discussed the advantages of utilizing a comprehensive, single vendor, Security Service Edge (SSE) packages for both customers and Managed Security Services Providers (MSSPs). Since then, Cisco has launched three security-focused suites that address key customer use cases for the user, for the cloud, and for breach protection. In this blog, we’ll explore the Cisco User Protection Suite, specifically, to understand what it…

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Introducing Cisco User Protection Suite

Introducing Cisco User Protection Suite

While at work, people have a simple goal. They want to easily access the resources they need to do their job. They are not always security experts, and we shouldn’t expect them to be security experts. Unfortunately, users continue to be the primary target of cyberattacks, with 74% of all breaches involving the human element. This means that we need to find better ways to protect users and safeguard organizations. However, there are three main…

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