Reducing Help Desk Tickets With Cisco’s User Protection Suite

Reducing Help Desk Tickets With Cisco’s User Protection Suite

Challenges with help desk tickets Things don’t always go as planned for your employees, especially remote workers. They may not be able to login to their accounts, have forgotten their password, are unable to access an application or are facing connectivity issues. While there are many benefits of help desk tickets, there are also hidden costs. When tickets start to pile up, as they have done since the rise of remote work, that means a…

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SOC Findings Report From RSA Conference 2024

SOC Findings Report From RSA Conference 2024

For October Cybersecurity Awareness month, Cisco and NetWitness released the Security Operations Center (SOC) Findings Report from RSA Conference (RSAC) 2024. Since 2017, the SOC has been an educational exhibit at RSAC. The purpose is to monitor the network activity during the event and provide SOC tours and a session during the conference. From the tours and session — and this Findings Report published by sponsors Cisco and NetWitness — you can learn about what…

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User Protection Suite Secures Against Talos Top Ransomware Attack Trends

User Protection Suite Secures Against Talos Top Ransomware Attack Trends

In Cisco Talos’ first episode of Talos Threat Perspective (TTP) episode, two Talos Threat Intelligence experts, Nick Biasini and James Nutland, discuss new research on the most prominent ransomware groups. They also pick three key topics and trends to focus on: initial access, differences among the groups, and the vulnerabilities they most heavily target. In their research, Talos evaluated the top 14 ransomware groups and reviewed their tactics and techniques. And what they found is…

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Stopping Supply Chain Attacks with Cisco's User Protection Suite

Stopping Supply Chain Attacks with Cisco's User Protection Suite

The Dinner Party Supply Chain Attack A supply chain attack occurs when a bad actor gains access to an organization’s people and data by compromising a vendor or business partner. Let’s think of this type of attack as if it was a dinner party. You invite your close friends over and hire a catering company that you know and trust to cook the meal. However, neither you nor the caterer were aware that one of…

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Stopping Supply Chain Attacks with Cisco's User Protection Suite

Stopping Supply Chain Attacks with Cisco's User Protection Suite

The Dinner Party Supply Chain Attack A supply chain attack occurs when a bad actor gains access to an organization’s people and data by compromising a vendor or business partner. Let’s think of this type of attack as if it was a dinner party. You invite your close friends over and hire a catering company that you know and trust to cook the meal. However, neither you nor the caterer were aware that one of…

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