Customer Digital Experience Monitoring

Transforming the war room starts with Customer Digital Experience Monitoring (CDEM) to break down silos with correlated, cross-domain insights and efficiency for rapid resolutions.  Time is money and commandeering a lot of time from many of the smartest and most expensive people across your organization, often at short notice, can be unthinkably expensive. There’s the hourly cost of their time. Plus, the cost of lost opportunities related to the work they’re doing, which is now…