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From check-in to check-out: Ensuring cybersecurity in hospitality
The hospitality industry has embraced technological advancements to enhance the guest experience, from automated check-in systems to smart devices in guest rooms. But there are hidden costs that guests need to bear at the expense of these innovations since new cybersecurity risks get introduced at every stage of the guest journey. In modern hospitality settings, the guest journey is increasingly digital, starting from the moment they book a room to the time they check out….
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