internal investigations

Security professionals conducting internal investigations are faced with the challenge of gathering credible evidence to determine if, when, where, why and how an incident occurred. Cynthia Merchant, Associate Director, Global Security at pharmaceutical company Novartis, has worked in and built security functions for more than a decade, having held senior investigative roles at Phillip Morris International and Eli Lilly prior to her current position. “I see the security function as the hub of a bicycle…