it service management

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and delivering IT services. ITSM is based on the framework of ITIL, or the IT Infrastructure Library. This documentation informs ITSM practices and is used as a guiding principle. Below, we’ll look at the most popular ITSM certifications and why each one is important in the field of information technology….