retail technology

NRF 2024: An Interview with the Cisco Store Team

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NRF 2024: An Interview with the Cisco Store Team

The National Retail Federation (NRF) just hosted its 2024 show at the Jacob K. Javits Convention Center in New York City over the MLK long weekend. Kaleigh Bisconti and Brian Domine from the Cisco Store and Cisco Store Tech Lab team share their insights into the technology they experienced and where they see the future of retail heading.  Please introduce your roles at the Cisco Store!  Kaleigh: I’m Kaleigh Bisconti – I oversee the Cisco…

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Harnessing Computer Vision for retail with AI

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Harnessing Computer Vision for retail with AI

In the rapidly evolving retail sector, businesses are continually seeking innovative ways to gain a competitive edge, increase efficiency, and enhance the customer experience. One technology that’s making a significant impact is computer vision, especially when coupled with the power of AI with hyperscalers like Microsoft Azure. Almost every week now, there are new advancements in AI that has the potential to improve business operations and bring automation to a new level. It is almost…

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Combating retail theft & fraud

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Combating retail theft & fraud

Shrink in retail, and more specifically, theft & fraud components, have long been accepted as a cost of doing business. In the last few years, we have seen both consumer and associate theft & fraud explode. To the point where big-name retailers have closed higher risk stores that have been deemed unsustainable, due to the levels of loss.  Some retailers, determined to stay in a particular market have taken the approach of placing nearly all…

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