- 시놀리지, 데이터 보호 및 백업 전용 어플라이언스 ‘액티브프로텍트’ 출시
- CES 2025: These 9 best mobile accessories have impressed us the most
- I tested the OnePlus 13 for several weeks - it may give the Galaxy S25 Ultra a run for its money
- CyTwist Launches Advanced Security Solution to identify AI-Driven Cyber Threats in minutes
- I saw Samsung's stretchable Micro LED display at CES - and it made my foldable feel boring
How to Offer Secure IVR Banking and Authenticate Callers
IVR banking is very common. If you’ve ever dialed your bank to check an account balance or pay a bill, you’ve probably used it. In addition to these basic self-service tasks, customers can use bank IVRs to report fraud, update personal information, check their transaction history, or even change their PIN without having to wait for an agent. Having access to a variety of options such as these makes using IVR a convenient alternative to…
Read More