Trust

Trust Through Transparency: Regulation’s Role in Consumer Confidence

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Trust Through Transparency: Regulation’s Role in Consumer Confidence

The flow of personal information has become a cornerstone of modern business operations. From online shopping to social media, data collection is ubiquitous, and consumers are taking notice and taking action.   For the past six years, Cisco has been studying consumer sentiment across the privacy landscape and the evolution of privacy from a compliance matter to a consumer requirement. For consumers, knowing their personal information is being handled responsibly is crucial to earning and building…

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AI Is Changing the Way Enterprises Look at Trust: Deloitte & SAP Weigh In

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AI Is Changing the Way Enterprises Look at Trust: Deloitte & SAP Weigh In

Whether you are creating or customizing an AI policy or reassessing how your company approaches trust, keeping customers’ confidence can be increasingly difficult with generative AI’s unpredictability in the picture. We spoke to Deloitte’s Michael Bondar, principal and enterprise trust leader, and Shardul Vikram, chief technology officer and head of data and AI at SAP Industries and CX, about how enterprises can maintain trust in the age of AI. Organizations benefit from trust First, Bondar…

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Privacy is a Key Enabler of Trust

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Privacy is a Key Enabler of Trust

How important is privacy in building and maintaining trust with customers? While more than 160 countries have omnibus privacy laws today, business leaders recognize that privacy is more than a compliance exercise – it has become a business imperative that is inextricably tied to customer trust.  As part of Cisco’s recognition of Data Privacy Day on January 28, today we released the Cisco 2024 Data Privacy Benchmark Study, our seventh annual review of key privacy issues…

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