voip calling

Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

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Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

VoIP fraud is a serious and growing threat to businesses, with attackers increasingly targeting cloud phone systems to exploit vulnerabilities for financial gain. This type of fraud involves unauthorized access to a VoIP network, often for making costly international calls or redirecting traffic to premium-rate numbers. But there are many types of VoIP fraud, and not all of them rely on premium-rate number schemes. In this post, we’ll explore common VoIP fraud tactics and offer…

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Are Ghost Calls a Problem? Yes, if They Don’t Stop

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Are Ghost Calls a Problem? Yes, if They Don’t Stop

A ghost call is an incoming call with no one on the other end when you answer it. Sometimes it’s an unrecognized number; other times the caller ID shows “Unknown.” Getting an occasional ghost call is common and nothing to worry about. But persistent ghost calls can be a major concern — particularly for businesses. Here’s why. Frequent ghost calls can tie up phone lines, preventing legitimate calls from reaching the company. This disruption can…

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How to Use a Conference Bridge to Run a Smooth Meeting

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How to Use a Conference Bridge to Run a Smooth Meeting

A conference bridge is a perfect solution for businesses that need to convene a lot of people on the same call. Most modern phone systems can set up this type of call with very little effort. Participants dial a single phone number from anywhere worldwide to join your conference bridge. These calls can be secured with conference ID code that prevents unauthorized people from joining. Even if you have never set up a conference bridge…

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