voip features

Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

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Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

VoIP fraud is a serious and growing threat to businesses, with attackers increasingly targeting cloud phone systems to exploit vulnerabilities for financial gain. This type of fraud involves unauthorized access to a VoIP network, often for making costly international calls or redirecting traffic to premium-rate numbers. But there are many types of VoIP fraud, and not all of them rely on premium-rate number schemes. In this post, we’ll explore common VoIP fraud tactics and offer…

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Can You Fax a Check? Yes. Follow These Steps to Do it Safely

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Can You Fax a Check? Yes. Follow These Steps to Do it Safely

There are probably a dozen ways of sending money that are easier than faxing a check. Even so, it is still possible and legal to send a check with fax — and you might find yourself in a situation where it’s your only choice. If you ever need to fax a check, it’s important to follow a few steps to make sure it’ll work properly and that you’re doing it securely. What to know before…

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How to Use Call Detail Records to Detect Fraud

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How to Use Call Detail Records to Detect Fraud

If you’ve ever checked your phone’s call history to see when someone last rang, you’ve probably seen information such as the caller’s name, the call time, and the call duration. These are just a few of the fields that phone services capture in call detail records (CDRs). Complete call detail records store much more data, such as the route the call traveled, which device it came from, and any errors encountered during the call. This…

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