voip

Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

Posted on by Admin
Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise

VoIP fraud is a serious and growing threat to businesses, with attackers increasingly targeting cloud phone systems to exploit vulnerabilities for financial gain. This type of fraud involves unauthorized access to a VoIP network, often for making costly international calls or redirecting traffic to premium-rate numbers. But there are many types of VoIP fraud, and not all of them rely on premium-rate number schemes. In this post, we’ll explore common VoIP fraud tactics and offer…

Read More

Can You Fax a Check? Yes. Follow These Steps to Do it Safely

Posted on by Admin
Can You Fax a Check? Yes. Follow These Steps to Do it Safely

There are probably a dozen ways of sending money that are easier than faxing a check. Even so, it is still possible and legal to send a check with fax — and you might find yourself in a situation where it’s your only choice. If you ever need to fax a check, it’s important to follow a few steps to make sure it’ll work properly and that you’re doing it securely. What to know before…

Read More

How to Use Call Detail Records to Detect Fraud

Posted on by Admin
How to Use Call Detail Records to Detect Fraud

If you’ve ever checked your phone’s call history to see when someone last rang, you’ve probably seen information such as the caller’s name, the call time, and the call duration. These are just a few of the fields that phone services capture in call detail records (CDRs). Complete call detail records store much more data, such as the route the call traveled, which device it came from, and any errors encountered during the call. This…

Read More

Setting Up Your Network Security? Avoid These 4 Mistakes

Posted on by Admin
Setting Up Your Network Security? Avoid These 4 Mistakes

Before you go and spend a ton of money on some “next-gen” network security solution, make sure you have the fundamentals locked down. Nearly one-third of businesses suffered a data breach in the last year, many of which were caused by common mistakes like: Weak passwords. Outdated software. Poor training. Excessive privileges. If you can avoid these mistakes, you make your organization a much less enticing target for hackers. In this post, we’ll walk through…

Read More

Are Ghost Calls a Problem? Yes, if They Don’t Stop

Posted on by Admin
Are Ghost Calls a Problem? Yes, if They Don’t Stop

A ghost call is an incoming call with no one on the other end when you answer it. Sometimes it’s an unrecognized number; other times the caller ID shows “Unknown.” Getting an occasional ghost call is common and nothing to worry about. But persistent ghost calls can be a major concern — particularly for businesses. Here’s why. Frequent ghost calls can tie up phone lines, preventing legitimate calls from reaching the company. This disruption can…

Read More

4 Reasons Not to Use a Fax Server and 3 Better Solutions

Posted on by Admin
4 Reasons Not to Use a Fax Server and 3 Better Solutions

A fax server is a physical or virtual server that’s used to manage the sending, receiving, and storage of faxes over a digital or analog network. Fax servers were once considered standard equipment in most business offices, but they are all but obsolete these days. Instead, there are now many better solutions on the market, so there’s no need to deal with fax servers and the headaches they bring in the first place. Four reasons…

Read More

The 5 Best VoIP Routers (Wired, Wireless, and Mesh)

Posted on by Admin
The 5 Best VoIP Routers (Wired, Wireless, and Mesh)

For the average consumer, most routers are more than enough; however, businesses need to put more thought into choosing the best VoIP routers to ensure optimal call quality, security, load balancing, and redundancy. Whether you’re outfitting a startup or looking to upgrade your current setup, this guide covers the best options and how to choose the right one for you. 1 RingCentral Office Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999),…

Read More

How to Use a Conference Bridge to Run a Smooth Meeting

Posted on by Admin
How to Use a Conference Bridge to Run a Smooth Meeting

A conference bridge is a perfect solution for businesses that need to convene a lot of people on the same call. Most modern phone systems can set up this type of call with very little effort. Participants dial a single phone number from anywhere worldwide to join your conference bridge. These calls can be secured with conference ID code that prevents unauthorized people from joining. Even if you have never set up a conference bridge…

Read More

Is Cloud Fax Secure? Yes. Compliant? It Depends.

Posted on by Admin
Is Cloud Fax Secure? Yes. Compliant? It Depends.

Cloud fax makes it easy to send and receive faxes over the internet with the same level of security and privacy as traditional fax machines. Widely used in the financial, legal, and medical sectors, it seems compliant with strict privacy and security standards, right? While cloud fax can be compliant, it depends on the specific regulations you have to meet, how it’s implemented, and the provider you choose. 1 Connecteam Connecteam’s internal communication solution gives…

Read More

5 Compelling Reasons Not To Manage Your Own VoIP Server

Posted on by Admin
5 Compelling Reasons Not To Manage Your Own VoIP Server

Voice over Internet Protocol does away with bulky desk phones and tangled wires, but it introduces something you didn’t need before: a VoIP server. It powers all the standard VoIP features, like call forwarding, recording, and voicemail, plus advanced tools, like call queues, interactive voice response, and integrations. In other words, you can’t use a VoIP system without a VoIP server. You can manage the server yourself, which is not recommended for most, or leave…

Read More
1 2