Webex Cloud Calling

Preventing E-Communication Fines in Financial Services

Posted on by Admin
Preventing E-Communication Fines in Financial Services

A new use case in the annual refresh of Cisco Portfolio Explorer for financial services is e-communication compliance. This hot button issue is in the news it seems almost weekly. Financial institutions, mainly Wall Street firms, have been heavily fined for using unauthorized communication channels and not recording these communications. The punitive financial damage to these Wall Street firms so far has been over $2.5 billion dollars. More fines are likely to come and to…

Read More

Why access to timely and relevant health information is critical to patient engagement

Posted on by Admin
Why access to timely and relevant health information is critical to patient engagement

Telephony is a foundational capability for any healthcare organization. And while the primary purpose of telephony hasn’t changed in more than 100 years, the ways in which we enhance the connection has. Telephony in healthcare has always been about connecting two people, for example patient and provider. But providing quality clinical care has moved beyond a simple phone call and writing notes on a clipboard. Today, telephony in healthcare is about the entire platform that…

Read More