Webex Contact Center

Telephony is a foundational capability for any healthcare organization. And while the primary purpose of telephony hasn’t changed in more than 100 years, the ways in which we enhance the connection has. Telephony in healthcare has always been about connecting two people, for example patient and provider. But providing quality clinical care has moved beyond a simple phone call and writing notes on a clipboard. Today, telephony in healthcare is about the entire platform that…