Top 8 outages of 2024

Network outages continued to plague organizations of all sizes in 2024, with major incidents exposing vulnerabilities in digital infrastructure and the growing complexity of IT environments, according to ThousandEyes’ recent Internet outage report.

ThousandEyes’ recap of the most impactful and memorable outages highlighted key trends, including the frequency of major outages that stemmed from backend configuration changes and automated system failures. The report also notes that the ratio of cloud service provider (CSP) outages to ISP outages shifted to a significant degree in 2024: CSP outages climbed from 17% to 27% of all outages, while ISP outages decreased from 83% to 73%.

“Outages are going to continue happening to everyone, regardless of how mature your operations practices are. The reality is that visibility and proactive monitoring are more critical than ever to quickly identify and resolve these inevitable disruptions,” said Kemal Sanjta, principal Internet analyst at ThousandEyes, during a webinar sharing the details of the report.