VMware Cloud on AWS: What’s New at VMware Explore 2022

• Ransomware Recovery for VMware Cloud DR: Announcing a purpose-built ransomware recovery-as-a-service solution to help organizations recover from ransomware attacks with confidence and agility, featuring an automated ransomware recovery workflow and intrinsic security through embedded scanning of recovery points. VMware Ransomware Recovery builds upon the rich set of ransomware recovery capabilities already available in VMware Cloud DR, including Instant Power On of VMs, a deep history of immutable snapshot copies, a secure, air-gapped Scale Out Cloud Filesystem and File and Folder level recovery. VMware Ransomware Recovery addresses the top challenges organizations face when attempting to recover from ransomware attacks, allowing them to quickly identify recovery point candidates, validate those recovery points through rapid iterations and minimize data loss in the process. Learn more

• Enhancements to VMware Cloud Disaster Recovery: As a recap, VMware Cloud Disaster Recovery offers on-demand disaster recovery to IT administrators responsible for IT infrastructure and services resiliency, delivered as an easy-to-use SaaS solution with cloud economics. New enhancements include:
  • Integration with vSphere+: VMware Cloud DR will be offered as a cloud add-on service for vSphere+ customers. They will have direct integration to VMware Cloud DR from the VMware Cloud Console to protect their workloads from ransomware and other disasters.
  • 2Tier Commitment Based Contracts (CBC) for VMware Cloud DR: With this new commerce motion, distributors will receive the opportunity to enable a significant volume discount for a specific reseller/end customer combination and make payments monthly on their upfront commitment by signing a Commitment Based Contract (CBC) with VMware and committing to spend a certain amount of money on behalf of the reseller/end customer combination over a specific period. The distributor will be charged monthly by VMware based on the associated customer’s consumption of VMware Cloud DR (assuming that the customer fulfills the 1-year/3-year commitment as agreed on in the contract between VMware and the distributor).
  • Seller mobility: When there are no active VMware Cloud DR subscriptions in the AWS region, customers will have the ability to choose and update their seller of record in the Global DR console and create new subscription under that seller of record, thus providing them flexibility in terms of updating the seller of record as per their needs.
  • Term commitments: VMware Cloud DR can now be purchased as 1/3-year subscriptions based on per-VM pricing.

• Enhancements to VMware Site Recovery: VMware Site Recovery™ for VMware Cloud on AWS simplifies traditional disaster recovery and delivers a high-performance service. New enhancements in VMware Site Recovery 8.6 include:
  • Health check report: The Health Check report provides visibility into the overall health of the DR environment so issues may be remediated to maintain your DR posture.  The API initiated report provides insights into DR critical replication, DR site, datastore configuration and mapping issues.
  • Protect 4000 VMs per SDDC: Previously, with VMware Site Recovery, customers were able to protect environments with up to 3000 VMs per SDDC. With this enhancement, customers will be able to protect larger environments by replicating up to 4000 VMs in single protected SDDC thus helping customers reduce the complexity and costs of their DR environment in the cloud.
  • In-product Feedback: VMware Site Recovery user interface will now add an in-product feedback option that will enable customers to provide real-time ratings and comments on key workflows and features.
  • Support for REST APIs: VMware Site Recovery will add additional REST APIs to monitor DR operations, set up protection and recover your workloads and automate the capabilities to configure and manage DR at scale.

• Cross-cloud DR: VMware Site Recovery Manager on Azure VMware Solution paired with VMware Site Recovery on VMware Cloud on AWS: As one of our efforts to support customers’ multi-cloud adoption strategies, we are introducing “Preview” of bi-directional cross-cloud DR between VMware Cloud on AWS and Azure VMware Solution. Customers can conduct cross-cloud DR operations leveraging the capabilities of VMware Site Recovery Manager (version 8.5+) running on Azure VMware Solution and VMware Site Recovery running on VMware Cloud on AWS as a failover target or source site.

Please note: The source site and target site are configured in Active-Active configuration where both sites can host the workloads and protect workloads between both sites. Some of the key benefits of this cross-cloud DR functionality are:

1. Improved reliability: With Active-Active configuration between source and target site, customers get low overall RPO/RTO for protected workloads
2. Reduced operational complexity: Unified cross-cloud DR operations under one umbrella eliminates DR risk and complexity
3. Better resiliency: With sparse regional coverage provided by different cloud providers, cross cloud DR minimizes the risk of potential infrastructure outages.
4. Better data sovereignty and compliance: Due to data sovereignty and compliance reasons, if customers do not want to move data to a DR site in another geographical location and if the cloud provider has only region in that geography, customers can use cross-cloud DR to keep DR replicas in a DR site(in same geography) provided by another cloud provider

Enhancements in customer experience:

• Conditionally waive pre-charge when purchasing VMware Cloud on AWS hosts using credit card: Previously, when a customer purchased VMware Cloud on AWS hosts online using a credit card, they were charged with $2,000* USD (or equivalent non-USD currency) upon their first deployment as a nonrefundable pre-paid credit (“Prepaid Credit”) which gets applied to their hourly or annual subscription within 60 days. With this enhancement, this Prepaid Credit is waived at VMware’s discretion based on the customer’s current level of engagement with VMware.

• VMware Cloud Launchpad enhancements: With the next release of VMware Cloud Launchpad (Version 2.0), we are bringing a bunch of new enhancements to provide better experience to our customers:
  • Fully responsive, mobile friendly User Interface: Now, VMware Cloud Launchpad UI is fully adaptive to mobile devices thus providing customers additional convenience as they will be able to browse through the services of the launchpad from their smartphones as well as tablets.
  • Availability of more solutions and services: VMware Cloud Launchpad now have more infrastructure solutions and services available in the portal.
    • With the addition of vSphere+ and vSAN+ solution under ‘Infrastructure’ category, customer can get started with these solutions by following step by step instructions mentioned in the journey map.
    • With the addition of tools- vCenter Cloud Gateway and Power CLI under the ‘Tools’ category, customer will be able to explore the capabilities of ‘vCenter Cloud Gateway’ to deploy this virtual appliance in their on-premises infrastructure or explore Power CLI to automate their IT infrastructure.
    • With the introduction of new category as ‘Integrated Services’, customers will be able to explore and get started with deploying different add-on solutions that run on top of VMware Cloud such as VMware HCX, VMware Advanced Firewall, vRealize Automation Cloud, vRealize Operations Cloud etc.

Please check out this demo video and a blog to learn more

• Self-service maintenance scheduling: With this enhancement, customers will be able to schedule Self-Service Maintenance rollout after VMware publishes it with start and end date. Once Self-Service Maintenance Rollout is published, VMware Cloud on AWS customer will be able to see it under the Maintenance Overview Tab listed under the rollout list on VMware Cloud Console. The Self-Service Maintenance Rollout contains minor updates and patches that have small risk to business, and minimal or no downtime. This includes activities such as:
  • SDDC certificate replacements
  • AZ failovers for stretched clusters

Customers will be able to select the rollout having the Self-Service patches, one or more eligible SDDCs, or clusters to which this rollout will be applied to, date and time for each phase of the rollout etc. and click on the “Self-Schedule” Button to start the SDDC maintenance on the scheduled date. If customers won’t be able to finish the maintenance of eligible SDDCs within the defined timeframe, VMware will provide the default scheduling and SDDCs will be patched. This capability provides customers additional flexibility to schedule and self-serve the SDDC maintenance as per their business priorities.

• Customer feedback submission for upgrades: For VMware Cloud on AWS, VMware keeps publishing the maintenance rollouts and executes the SDDC upgrades on customer’s behalf. With this feature, customers will be able to submit their feedback about their upgrade experience after each rollout maintenance gets completed.

Enhancements to commerce experience and partner selling motions: 

VMware and AWS are constantly looking at ways to improve the experience of our joint customers. One key aspect of this is the commerce experience for customers and partners that are purchasing the VMware Cloud on AWS service. New enhancements in this area include:

• 2Tier Commitment Based Contracts (CBC): We are introducing a new commerce motion for purchasing VMware Cloud on AWS hosts and VMware Cloud Universal. This new commerce motion provides an alternative to purchasing SPP credits upfront.  Distributors will receive the opportunity to enable a significant volume discount for a specific reseller/end customer combination and make payments monthly on their upfront commitment by signing a Commitment Based Contract (CBC) with VMware and committing to spend a certain amount of money on behalf of the reseller/end customer combination over a specific period. The distributor will be charged monthly by VMware based on the associated customer’s consumption of VMware Cloud offerings (assuming that the customer fulfills the 1-year/3-year commitment as agreed on in the contract between VMware and the distributor). The distributor is the one who is involved in the initial commitment-based contract, negotiating discounts and terms for their reseller/end customer combination and creating value for their resellers and end customers. The customer has the complete freedom of self-service to configure their service, add hosts and purchase VMware Cloud on AWS subscriptions, and value-add VMware Cloud services.  The end customers’ selections are appended to the commitment-based contract signed by the distributor and billed through the distributor/reseller combination, eventually passing to the end customer.

The distributor has the option to sign two types of CBCs – VMware Cloud standalone CBC and VMware Cloud Universal CBC (which includes benefits like Cloud Acceleration Benefit, VMware Success 360 (CAB/S360), and additional exclusive offerings like VMware Cloud Foundation Subscription (VCF-S) and Google Cloud VMware Engine (GCVE)).

The channel customers who have started small with SKU-based transactional motion and are ready to invest in VMware Cloud on AWS over time can shift to Commitment Based Contracts to get additional cloud offerings and better discounts. Learn more

• Partner led Try and Buy Pilots on AWS Marketplace: Try and Buy Pilots to Production incentive enhances the Proof of Concept (PoC) customer projects with additional financial incentives. Combining VMware’s Customer Lifecycle Incentives for Proof of Concepts with AWS promotional credits allows partners to drive “Pilots” for their customers that will convert to “Production” at no additional charge when the customer is ready to buy. The new promotion supports partner-led try and buy initiatives for customers who have workloads transitioning to the cloud.  Access the VMware Cloud Marketplace Reseller Program page and check out this one-pager to learn more.

• Enhancements to AWS Resell Route to Market for Brazilian customers: Now, Brazilian customers can purchase VMware Cloud on AWS hosts and other VMware Cloud services through AWS Resell route to market. With the enablement of VMware Cloud Automated onboarding, Brazilian customers and partners can now have access to all capabilities that are part of AWS Resell contract such as monthly payments, flex subscriptions, multiple sellers of record etc. In addition, previously AWS Resell Brazilian customers had to levy 43% in taxes for purchasing VMware Cloud products through the US Entity. With this feature, Brazilian customers will be billed under local Brazilian tax laws and won’t have to pay any additional taxes.

Enhancements to enterprise workload support:

• Windows 11 support for existing VMware Cloud on AWS SDDCs: In order to install/upgrade to Windows 11 VMs, as per the Windows 11 installation requirements specified by Microsoft, customers are required to add virtual Trusted Platform Module (vTPM) device to the VMs. With this feature, after upgrading to VMware Cloud on AWS SDDC version 1.20+, all existing SDDCs will have support for vTPM using vSphere Native Key Provider (NKP), thus providing enhanced security for Windows 11 workloads. vTPM is fully compatible with TPM 2.0, supported by Windows and Linux Guest OSes. You can add a vTPM device to a VM using the VM Edit settings menu option. NKP generates keys using a key-derivation-key in the NKP config and keys are pushed to all hosts. So now, customers will be able to install/upgrade to Windows 11 workloads in a seamless manner.