Want to lock in your internet rate for 5 years? Comcast Xfinity has a deal for you – with some catches

You might be paying more for many things soon, but some internet providers are taking steps to ensure your broadband prices stay the same – mostly. 

Days after Verizon announced a three-year price lock for cell service, Comcast is rolling out a five-year price lock for its Xfinity broadband service. 

Also: Verizon is offering 3-year price locks and a free phone – here’s how the deal works

The company says this offer is nationwide and applies to plans ranging from $55 a month for 400 Mbps to $105 a month for 2.1 Gbps. If you’re on an eligible plan, your price will stay the same for five years with no additional contract. The company says you can cancel at any time with no penalty.

The internet provider lost more than 139,000 subscribers in the last quarter of 2024, more than the projected number of 100,000, so it makes sense that it’s scrambling to attract new customers. 

Just a few months ago, Comcast introduced ultra-low-latency internet designed for gaming, videoconferencing, and virtual reality and gave millions of customers a free speed boost at no additional charge.

Steve Croney, Comcast’s chief operating officer of connectivity and platforms, said the offer was about “addressing two significant consumer pain points — rising costs and transparency.”

Any promotion of this kind has some caveats. Just because you’re “locked in” doesn’t mean that you’ll never pay more. 

First, you must be on autopay with a stored bank account and paperless billing to take advantage of this offer. Second, the “price lock” doesn’t include taxes and those ever-ubiquitous “fees and other applicable charges,” which Comcast says are subject to change. Additionally, regular rates apply if you cancel and restart or downgrade your service and keep it. Lastly, perhaps the biggest catch — it’s for new residential customers only.

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The offer ends on June 23.

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