Will Workday’s new AI agents set it apart from competitors?

Specific agents for specific tasks

Workday’s new Illuminate platform is powered by the more than 800 billion business transactions the company processes annually. The goal is to provide real-time AI assistance within workflows, providing each user with a “team” of AI experts, according to Workday. Generative AI helps speed up tasks, including writing knowledge pieces, job descriptions, or contracts. The platform also provides automation tools such as auto-filling, document scanning, prompting, and anomaly detection.

Integrated into this platform are four new AI agents: Recruiter, Expenses, Succession, and Optimize. Recruiter helps source candidates, recommend talent, and automate outreach and interview scheduling, according to Workday. It can also provide insights into candidate profiles. The company reported that customers are already seeing a 25% increase in recruiter capacity.

Expenses Agent “virtually eliminates” the need for manual expense reporting, as it creates, submits, and approves reports, Workday said. This can help cut down on the hundreds of thousands of dollars companies spend annually to correct expense report errors.