Go Beyond with Cisco Customer Experience at Cisco Live

Cisco Live Melbourne starts next week, and I’m excited to spend time with Cisco customers and partners at this energizing event from November 11-14, 2024. This this year’s theme is Go Beyond, and the Cisco Customer Experience (CX) team will be there to help you do just that, with an array of sessions, demos, and lightning talks planned.

Cisco Live! is all about you, and our CX team has numerous plans to celebrate our customers and partners. We will be sharing insights and resources to help you achieve a faster path to value. Have you mapped out your schedule for Cisco Live yet? Whether you are interested in human and AI-driven services or eager to learn about achieving measurable business outcomes, read on and start adding these sessions to your Cisco Live schedule.

Here’s a little preview:

As part of the Keynote: Go Beyond on Tuesday, November 12, I will showcase how we are helping our customers transform by innovating the future, optimizing for speed and efficiency, and ensuring business resiliency. Below is the full list of the Keynote speakers:

• Dave West, President, Asia Pacific, Japan and Greater China, Cisco
• Tom Gillis, Senior Vice President and General Manager, Security Business Group, Cisco
• Kevin Wollenweber, Senior Vice President and General Manager, Datacenter and Provider Connectivity, Cisco
• Will Eatherton, Senior Vice President and Head, Networking Engineering, Cisco
• Tom Casey, Senior Vice President and General Manager, Products and Technology, Splunk

On November 13, join Carlos Pereira, Cisco Fellow and Chief Architect, Customer Experience, and I for our Center Stage session, Accelerating Infrastructure Modernization and Execution Strategies for AI. This session will delve into how customers can modernize their infrastructure to be AI-ready. As enterprises transition from piloting to operationalizing AI, the need to modernize IT infrastructure for AI and advanced technologies has become essential. Don’t miss out on hearing how our AI strategy, data-driven insights, and expertise can support you on your AI transformation journey.

Looking for more? We will be honoring customer achievements with our Customer Hero Awards. These awards celebrate outstanding customer accomplishments while highlighting how Cisco CX has contributed to their success. Winners will be recognized on stage at our CX stand theater, a tribute to our customers’ hard work and their trust in Cisco.

Engage with Cisco CX at Cisco Live

Here are a few more key experiences we have prepared for you:

• CX in the World of Solutions– Our CX team occupies over 240 square meters of space in the World of Solutions this year. Join us for demos, lightning talks, daily CX Trivia, and even become an “AI Guru” at our AI-powered photo booth!
• CX Subject Matter Expert Access– Would you like a one-on-one meeting with a CX engineer or our executive in Melbourne? There is still time! Our Cisco sales team is actively nominating accounts for exclusive session on various topics. Be sure to reach out to your Cisco representative and have them nominate you to meet with our experts onsite at Cisco Live.
• The Ultimate CX AI Sweepstakes – Take part in our digital passport sweepstakes program for a chance to win an incredible AI-themed prize package. The more you participate — visiting our demos, attending CX sessions or lightning talks, playing our word match game, completing a survey — the more chances you have to win!

With so much happening at Cisco Live! Melbourne, it is impossible to cover it all here! For more details, check out James Turrell’s blog “Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live Melbourne,” which goes into greater depth about what CX has in store.

It’s going to be a fun week and I’m excited to share how we can help you Go Beyond with Cisco Customer Experience and our partners to achieve your business outcomes in this AI-driven era. I hope to meet as many of you as possible, so please say hello and introduce yourself. And if we don’t connect there, feel free to leave a comment here or reach out to your account manager. Let us know how we can support you.

I’m ready to Go Beyond! Are you?

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