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When Automating Processes, Some Win Bigger Than Others – Cisco Blogs
The benefits of automating IT and business processes run the gamut, from better customer experiences (CX) and greater employee productivity, to decreased costs, increased revenue, and more. But organizations with highly mature operations reap even greater benefits than their low-maturity operational counterparts. Why? Because their embrace of automation gives them greater adaptability, resilience, and agility. That’s according to the final installment of a Cisco-commissioned study conducted by Forrester Consulting. Over the past few weeks, we’ve…
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