Anyone who has ever worked in retail is familiar with the saying “the customer is always right”. And in today’s omnichannel retail environment, it might be more accurate to say, “the customer always has choices.” Because there are so many options available for consumers to interact with retailers today, the implications of not delivering consistent, secure, “always on” experiences are more profound than ever. Customers interact via online and digital channels with retail businesses every…

In the past year, every single industry was turned upside-down. We had to completely transform how we work, how we engage and help our customers, and how we do business. I was so proud to see you, our Cisco customers and partners, rise to the occasion. A year ago, we were all reacting. Now, I see you taking on a new tone. A new tone of learning, architecting, and even innovating. We still have unknowns…

Cisco SecureX can help transform your network and security The concept of “the network” has changed dramatically over the last several years. Massive amounts of applications have transitioned to the cloud, while many workers have transitioned to…well, wherever they want or have to be. The pandemic has only served to accelerate this trend and the resulting demand on today’s networks. The “new network” has to seamlessly connect any user to any application on any device,…

Applications are no longer just in the data center, connected to campuses and branches by dedicated connections with guaranteed SLAs. Today’s workforce needs to access cloud, SaaS, and data center applications from anywhere, at any time. The surging use of cloud computing, branch and microsite offices, and work from home means that the public internet is the WAN for many use cases. One of Enterprise IT’s highest priorities is the need to deliver high-quality experiences…

It started by recognizing there was an Internet-sized hole in visibility preventing companies from delivering flawless experiences to users. That was ten years ago when we founded ThousandEyes to solve this problem. Now ThousandEyes is central to many Fortune 500 and Global 2000 companies’ global operations, and just over six months ago, we officially became part of Cisco. I am thrilled to share some key milestones we’ve hit in realizing our vision of empowering every…

This blog was written in collaboration with James Mobley There’s a growing challenge that many organizations face today: How can network and security teams provide consistent, secure access to applications for an increasingly distributed workforce — without taking on more complexity? This drives the need to rethink the traditional network architecture, and the concept of a secure access service edge (SASE) emerged as a result. Simply put, SASE converges networking and security functions in the…

In the blink of an eye, the world realized how critical the Internet is to our daily lives. Video conferences replaced physical meetings. Virtual “happy hours” replaced get-togethers. And over 1.2 billion children began distance learning. The Heroes and The Villain Heroes emerged, some maintaining critical connectivity for humanity to function. Almost overnight, the Internet seemed to cross a fuzzy boundary between luxury and necessity. Traffic spiked by 25% to 45% across the globe. Cloud-first…