artificial intelligence

AI Is Changing the Way Enterprises Look at Trust: Deloitte & SAP Weigh In

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AI Is Changing the Way Enterprises Look at Trust: Deloitte & SAP Weigh In

Whether you are creating or customizing an AI policy or reassessing how your company approaches trust, keeping customers’ confidence can be increasingly difficult with generative AI’s unpredictability in the picture. We spoke to Deloitte’s Michael Bondar, principal and enterprise trust leader, and Shardul Vikram, chief technology officer and head of data and AI at SAP Industries and CX, about how enterprises can maintain trust in the age of AI. Organizations benefit from trust First, Bondar…

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Australian Organizations are Fascinated With Copilot for Microsoft 365, But Will They Avoid The “Gotchas”?

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Australian Organizations are Fascinated With Copilot for Microsoft 365, But Will They Avoid The “Gotchas”?

The interest in Microsoft Copilot is high, with many major Australian organizations signing on to be part of Microsoft’s early access and pre-launch testing process. According to Microsoft, 70% of Copilot users say they are more productive, and overall, there’s a 29% increase in speed with tasks like searching, writing and summarising. Copilot use is only going to accelerate, as Microsoft and its partners embed the AI product directly into PCs and processes. Gartner recently…

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6 Best CRMs for Small Business in 2024

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6 Best CRMs for Small Business in 2024

Best overall offering a mix of pricing and advanced tools: Freshsales Best for managing finances and cash flow: Pipedrive Best for advanced sales and marketing tools: EngageBay Best offering security and permissions: Capsule Best offering a Starter Bundle for small business: HubSpot Best for managing projects: monday sales CRM Customer relationship management software that caters to small businesses helps organizations manage and track leads and customer interactions. While offering a mix of core and advanced…

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Apple iOS 18 Cheat Sheet: Release Date, RCS Integration and More

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Apple iOS 18 Cheat Sheet: Release Date, RCS Integration and More

Apple’s latest version of its mobile operating system, iOS 18, was unveiled during WWDC ‘24 on June 10, 2024, and features many niceties that users have been wanting for years. From AI integration with Siri and throughout the system to a standalone Passwords app, to being able to send messages via satellite when your iPhone doesn’t have service, there’s a feature that will likely appeal to someone. Whether you’re using an iPhone or an iPad,…

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OpenAI, Anthropic AI Research Reveals More About How LLMs Affect Security and Bias

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OpenAI, Anthropic AI Research Reveals More About How LLMs Affect Security and Bias

Because large language models operate using neuron-like structures that may link many different concepts and modalities together, it can be difficult for AI developers to adjust their models to change the models’ behavior. If you don’t know what neurons connect what concepts, you won’t know which neurons to change. On May 21, Anthropic published a remarkably detailed map of the inner workings of the fine-tuned version of its Claude AI, specifically the Claude 3 Sonnet…

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Some Generative AI Company Employees Pen Letter Wanting ‘Right to Warn’ About Risks

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Some Generative AI Company Employees Pen Letter Wanting ‘Right to Warn’ About Risks

Some current and former employees of OpenAI, Google DeepMind and Anthropic published a letter on June 4 asking for whistleblower protections, more open dialogue about risks and “a culture of open criticism” in the major generative AI companies. The Right to Warn letter illuminates some of the inner workings of the few high-profile companies that sit in the generative AI spotlight. OpenAI holds a distinct status as a nonprofit trying to “navigate massive risks” of…

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Cisco Live 2024: Cisco Unveils AI Deployment Solution With NVIDIA

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Cisco Live 2024: Cisco Unveils AI Deployment Solution With NVIDIA

Cisco will invest $1 billion in AI and package a new networking solution with NVIDIA’s AI infrastructure, the organization announced at its annual consumer event on June 4. Cisco Live is being held in Las Vegas from June 2 – 6. These and the other announcements from Cisco Live respond to the enterprise trends for AI, plus increased visibility and security. Cisco partners with NVIDIA on Nexus HyperFabric AI clusters A new networking solution from…

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Proofpoint's CISO 2024 Report: Top Challenges Include Human Error & Risk

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Proofpoint's CISO 2024 Report: Top Challenges Include Human Error & Risk

In Proofpoint’s 2024 Voice of the CISO report, the cybersecurity company found that CISOs are dealing with people-centric threats more than ever. Plus, cybersecurity budgets often don’t change, and AI can help and hurt CISOs’ efforts. Regarding the specific threat risks, 41% of the CISOs mostly fear ransomware attacks, followed by malware (38%), email fraud (36%), cloud account compromise (34%), insider threat (30%) and distributed denial of service (30%) attacks. Biggest threat risks as perceived…

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AI Seoul Summit: 4 Key Takeaways on AI Safety Standards and Regulations

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AI Seoul Summit: 4 Key Takeaways on AI Safety Standards and Regulations

The AI Seoul Summit, co-hosted by the Republic of Korea and the U.K., saw international bodies come together to discuss the global advancement of artificial intelligence. Participants included representatives from the governments of 20 countries, the European Commission and the United Nations as well as notable academic institutes and civil groups. It was also attended by a number of AI giants, like OpenAI, Amazon, Microsoft, Meta and Google DeepMind. The conference, which took place on…

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Anthropic’s Generative AI Research Reveals More About How LLMs Affect Security and Bias

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Anthropic’s Generative AI Research Reveals More About How LLMs Affect Security and Bias

Because large language models operate using neuron-like structures that may link many different concepts and modalities together, it can be difficult for AI developers to adjust their models to change the models’ behavior. If you don’t know what neurons connect what concepts, you won’t know which neurons to change. On May 21, Anthropic created a remarkably detailed map of the inner workings of the fine-tuned version of its Claude 3 Sonnet 3.0 model. With this…

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