Cisco Customer Experience (CX)

The Art and Science of CX Success

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The Art and Science of CX Success

Happy CX Day! Once again, we are thrilled to join this global celebration of “Customer Experience” (CX), a day dedicated to celebrating the amazing work across the globe that our customers and partners have been able to achieve by harnessing the power of Cisco Customer Experience (CX)! This year, we’re spotlighting some of the work done by Cisco customers and partners. Workday, Expo City Dubai, and Data #3 have leveraged the “art and science of…

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Around the World with Cisco: From Student to Intern to CX Consulting Engineer

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Around the World with Cisco: From Student to Intern to CX Consulting Engineer

When I was in university, doing a Bachelor of Science and IT, I started thinking about adding networking, too. Then, I found a degree program in Australia at Griffith University in Brisbane, Queensland, that allowed me to do it all. As I began to learn about networking, that’s when I discovered Cisco. While I was working on my courses, I was also on the lookout for opportunities that would give me more experience and knowledge…

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Congratulations to the 2024 Americas CX Customer Hero Award Winners

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Congratulations to the 2024 Americas CX Customer Hero Award Winners

For the Customer Experience team, a highlight of Cisco Live is always celebrating our customers’ innovations. Today, we are thrilled to announce our eight most recent Cisco CX Customer Hero Award winners. These customers have demonstrated excellence in their respective categories. They were selected from nominations received from across industries and the Americas region and we are honored to showcase them today- congratulations to all our winners! World Class Cybersecurity: Defense Intelligence Agency The World…

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Congratulations to the 2024 Americas CX Customer Hero Award Winners

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Congratulations to the 2024 Americas CX Customer Hero Award Winners

For the Customer Experience team, a highlight of Cisco Live is always celebrating our customers’ innovations. Today, we are thrilled to announce our eight most recent Cisco CX Customer Hero Award winners. These customers have demonstrated excellence in their respective categories. They were selected from nominations received from across industries and the Americas region and we are honored to showcase them today- congratulations to all our winners! World Class Cybersecurity: Defense Intelligence Agency The World…

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Go Beyond at Cisco Live with Cisco Customer Experience

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Congratulations to the 2024 Americas CX Customer Hero Award Winners

In less than one month our flagship event, Cisco Live 2024, returns to Las Vegas. This is my second Cisco Live as leader of Cisco Customer Experience Americas and I’m energized to see our customers and partners in person! There will be a lot of opportunities to learn, network, and get inspired at the event. Cisco Live is the hub for IT’s finest to spark creativity, share best practices, and foster connections that power an…

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Cisco Live Customer Experience Activations and Sweepstakes

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Cisco Live Customer Experience Activations and Sweepstakes

Cisco Live is quickly approaching and Cisco Customer Experience (CX) has embraced this year’s event theme of Go Beyond. We are sharing a lot at Cisco Live this year, including the sessions and demos I mentioned last week. Our team has also put together a few additional and exciting engagements to help you experience all Cisco Customer Experience has to offer at Cisco Live 2024. Check out these activations within our booth and be sure…

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live

Cisco Live starts in just a few weeks, running June 2-6 in Las Vegas, NV. This year’s theme is Go Beyond, and the Cisco Customer Experience (CX) team can help you do just that with the sessions, demos, and lightning talks we have planned for this year. Have you mapped out your schedule for Cisco Live yet? I’m sure you want to learn about human and AI-driven services, plus more about achieving measurable business outcomes,…

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live

Cisco Live starts in just a few weeks, running June 2-6 in Las Vegas, NV. This year’s theme is Go Beyond, and the Cisco Customer Experience (CX) team can help you do just that with the sessions, demos, and lightning talks we have planned for this year. Have you mapped out your schedule for Cisco Live yet? I’m sure you want to learn about human and AI-driven services, plus more about achieving measurable business outcomes,…

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live

Cisco Live starts in just a few weeks, running June 2-6 in Las Vegas, NV. This year’s theme is Go Beyond, and the Cisco Customer Experience (CX) team can help you do just that with the sessions, demos, and lightning talks we have planned for this year. Have you mapped out your schedule for Cisco Live yet? I’m sure you want to learn about human and AI-driven services, plus more about achieving measurable business outcomes,…

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Partners, Let’s Go Beyond Customer Experience at Cisco Live!

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Partners, Let’s Go Beyond Customer Experience at Cisco Live!

Partners, get ready to go beyond the realms of Customer Experience (CX) this year. We look forward to showing you the latest and greatest solutions at Cisco Live and how we can help you expand your horizons and succeed in this AI-driven era. Our mission is to enable you to accelerate and elevate your skills and capabilities to drive customer business outcomes. In times of evolving automation, sustainable practices and a lifecycle-centric model, we want…

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