Cisco Customer Experience (CX)

Partners, Let’s Go Beyond Customer Experience at Cisco Live!

Posted on by Admin
Partners, Let’s Go Beyond Customer Experience at Cisco Live!

Partners, get ready to go beyond the realms of Customer Experience (CX) this year. We look forward to showing you the latest and greatest solutions at Cisco Live and how we can help you expand your horizons and succeed in this AI-driven era. Our mission is to enable you to accelerate and elevate your skills and capabilities to drive customer business outcomes. In times of evolving automation, sustainable practices and a lifecycle-centric model, we want…

Read More

Helping the health of our planet, one bottle at a time

Posted on by Admin
Helping the health of our planet, one bottle at a time

Imagine our planet as a vast network — not of technology and devices, but of life. Earth Month invites us, as stewards of this global network, to initiate impactful changes, both small and significant, in our daily lives. Over the last two years, I’ve committed to a personal challenge that aligns with our corporate ethos of sustainability. I’ve eliminated plastic water bottles and paper coffee cups from my routine, even while traveling. Take a moment to visualize a…

Read More

Turning Cisco’s Tuition Reimbursement Green

Posted on by Admin
Turning Cisco’s Tuition Reimbursement Green

There are seasons in life when change is inevitable, and often, these moments propel personal transformation. For me, one such moment was the passing of my mother in 2021. In the wake of this loss, I decided to return to school to pursue an Executive MBA with a concentration in sustainability. It was the perfect program. Tuesday night classes that fit with my family’s schedule, an in-person option at a faith-based university, and a two-year…

Read More

Differentiated Experience with Cisco Catalyst Center and CX Services

Posted on by Admin
Differentiated Experience with Cisco Catalyst Center and CX Services

Cisco Catalyst Center is a powerful network controller and management dashboard that simplifies customer IT operations in enterprise and campus networks via valuable insights, time-saving automation, and robust security capabilities. To help customers reduce risk and respond to network changes and challenges even faster and more intelligently, Cisco has integrated advanced insights and analytics capabilities from the Cisco Success Tracks service into the Catalyst Center platform. These advanced capabilities enable the platform to securely submit…

Read More

The We Are Cisco Singers: The Power of Authenticity and Connection

Posted on by Admin
The We Are Cisco Singers: The Power of Authenticity and Connection

Being yourself is something that, for me, is key to being successful. One of the things that I love the most about working at Cisco is that I can be my true self. During the day, I’m a Business Operation Manager and part of the Global Staffing Team, and at night, I’m a hard rock/ metal singer. In 2020, during the pandemic, connecting with people was difficult due to all the uncertainty and restrictions to…

Read More

The We Are Cisco Singers: The Power of Authenticity and Connection

Posted on by Admin
The We Are Cisco Singers: The Power of Authenticity and Connection

Being yourself is something that, for me, is key to being successful. One of the things that I love the most about working at Cisco is that I can be my true self. During the day, I’m a Business Operation Manager and part of the Global Staffing Team, and at night, I’m a hard rock/ metal singer.   In 2020, during the pandemic, connecting with people was difficult due to all the uncertainty and restrictions…

Read More

Celebrating the 2024 CX Customer Hero Award Winners 

Posted on by Admin
Celebrating the 2024 CX Customer Hero Award Winners 

The time of year, when Cisco customers and partners converge for a week at Cisco Live, has come again! This is also a time for Cisco Customer Experience (CX) to celebrate the successes of our customers publicly with the Cisco CX Customer Hero Awards. I am always excited to recognize our CX Customer Hero Award winners, and even more so when our customers’ achievements become more and more impressive each year, all while building a…

Read More

Cisco CX is Accelerating Outcomes Through Technology Innovation

Posted on by Admin
Cisco CX is Accelerating Outcomes Through Technology Innovation

I am constantly amazed by the increasingly rapid pace of innovation in areas ranging from AI, security, automation, and sustainability to data privacy, workplace solutions, multi-cloud networking, and more. Successfully adopting some of these incredible technological advancements can be both exhilarating and daunting. Believe me, Cisco Customer Experience (CX) understands this so we’ve built our services portfolio to help you simplify your technology deployment and adoption journey. This will ensure that your business quickly realizes…

Read More

The Cost of Not Conducting a Network Infrastructure Risk Assessment: A Costly Gamble

Posted on by Admin
The Cost of Not Conducting a Network Infrastructure Risk Assessment: A Costly Gamble

In today’s ever changing digital world, businesses rely on robust network infrastructures to function efficiently and operate securely. With the rise of cyber threats, however, organizations are at a critical point in time where vulnerabilities to their networks are at their highest. Organizations are playing a high-stakes game with their networks, and the consequences of an attack could result in big financial losses, falls in customer trust, and damaged reputations if network infrastructure risk assessments…

Read More

Beyond the Race: An Ironman Journey of Endurance, Inclusion, and Growth

Posted on by Admin
Beyond the Race: An Ironman Journey of Endurance, Inclusion, and Growth

We woke up in the stillness of predawn, driven by our year-long commitment and unwavering dedication. That’s because we’re not just Cisconians. We’re swimmers, cyclists, runners, and on the brink of our defining moment. Ironman Village is brimming with triathletes from across the globe, and their collective energy is palpable. The atmosphere is a blend of excitement and apprehension because what we’re about to undertake is nothing short of audacious. Yet, amidst the jitters, a…

Read More
1 2 3 4 5