Engineer Perspectives: Best of Cisco Live Amsterdam 2025

Engineer Perspectives: Best of Cisco Live Amsterdam 2025

At every Cisco Live, there is a moment when you are queuing, waiting to collect your badge when you see that engineer – the one who built the new tool that changed your workflow, whose name you can’t quite remember – standing next to you. Or you spot that customer, carrying their suit, and realize they are getting ready to receive an award for the project that revolutionized their industry. Or perhaps you notice those…

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Navigating the AI Era as a CCIE

Navigating the AI Era as a CCIE

Well, it seems that we have arrived in a new era of networking, and boy, did it come up on us quickly.  Wasn’t it just five years ago we were navigating the “Programmability Age?” Network automation, cloud, and NetDevOps were all the rage, and we were celebrating the launch of the Cisco DevNet Certifications. Network engineers around the world were learning the joy of Python, APIs, and Ansible… Wait… it was just five years ago……

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AI everywhere: Looking back on Cisco Live 2025 in Amsterdam

AI everywhere: Looking back on Cisco Live 2025 in Amsterdam

Cisco Live in Amsterdam was incredible in many ways, including the energy and focus on AI and how to capture the opportunity. It was top of the agenda in every conversation and every session, including one that I had the great pleasure of delivering on center stage with Carlos Pereira, Fellow & Chief Architect, Customer Experience at Cisco. Focus on value One of my key takeaways is that we must not view AI as a…

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Celebrate the 2025 Customer Hero Award Winners at Cisco Live Amsterdam

Celebrate the 2025 Customer Hero Award Winners at Cisco Live Amsterdam

Our Customer Experience (CX) team takes great pride in celebrating our customers’ achievements. At Cisco Live Amsterdam each year, we honor a select group of innovative clients with the Cisco CX Customer Hero Awards. The award recipients have all demonstrated outstanding performance in their categories and were chosen from numerous nominations across various industries within the EMEA region. These awards are highly competitive, and were awarded by Adele Trombetta, SVP and GM, CX EMEA in…

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Counting Down to Cisco Live Amsterdam

Counting Down to Cisco Live Amsterdam

Are you ready to Go Beyond with Cisco Customer Experience (CX) at this year’s Cisco Live? More than 18,000 of our customers and partners will come together in Amsterdam next week for this, our flagship regional event, and I am so looking forward to seeing many of you there. Cisco CX has a great lineup planned this year for Cisco Live and we’ve fully embraced the theme of Go Beyond. With presentations, demos, lightning talks,…

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Reaching My Ultimate Goal: Cisco Live!

Reaching My Ultimate Goal: Cisco Live!

In undergrad at East Carolina University, I stumbled across Cisco Live. Although I was a communications major interested in journalism and mass media, I was familiar with the lucrative opportunities in the Raleigh-Durham area at various tech companies and I wanted to land a great job at one of them someday. Cisco was the second company I researched. The first thing I saw on the homepage was Cisco Live. I was intrigued by the collaboration…

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Customer Experience is set to Go Beyond at Cisco Live Amsterdam

Customer Experience is set to Go Beyond at Cisco Live Amsterdam

Cisco Live 2025 Amsterdam is nearly here (February 9-14). Cisco Customer Experience (CX) has fully embraced this year’s theme, Go Beyond. Our team has prepared sessions, demos, lightning talks, and other exciting engagements to help you experience all that Cisco Customer Experience offers at Cisco Live 2025. Since the event is nearly upon us, here’s a quick preview: CX Sessions On Wednesday, February 12, our Center Stage session Accelerating Infrastructure Modernisation and Execution Strategies for…

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Reflecting on Cisco Live! Melbourne 2024

Reflecting on Cisco Live! Melbourne 2024

As I reflect on the incredible experience that was Cisco Live! Melbourne 2024, I am filled with inspiration and excitement from the passion and engagement that resonated throughout every moment of the event. Being there in person reminded me of the vital role human connection plays in driving our tech-enabled world forward. Highlights from the Keynote During my keynote, “Go Beyond,” I highlighted how we empower customers to transform by innovating for the future, optimizing…

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Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live Melbourne

Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live Melbourne

Cisco Live Melbourne is quickly approaching (Nov 11-14), and Cisco Customer Experience (CX) has embraced this year’s theme, Go Beyond. Our team has prepared sessions, demos, lightning talks, and other exciting engagements to help you experience all that Cisco Customer Experience offers at Cisco Live 2024. Here’s a little preview: CX Sessions As part of the Keynote: Go Beyond on Tuesday, November 12, Jacqui Guichelaar, SVP & General Manager, Cisco Customer Experience APJC, will show how we…

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Celebrating the 2024 Customer Hero Award Winners at Cisco Live Melbourne

Celebrating the 2024 Customer Hero Award Winners at Cisco Live Melbourne

Nothing is more rewarding for our Customer Experience team than recognizing our customers’ success. Each year at Cisco Live Melbourne, we highlight a group of innovative customers with our Cisco CX Customer Hero Awards. Each customer who receives an award has demonstrated excellence in their category. Each one was selected from a host of nominations received across various industries within the APJC region. Needless to say, these awards are competitive. I am honored to showcase…

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