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From Uptime to Outcome: New Paths for Managed Services Success
Today, businesses demand measurable results that drive economic value. As organizations embrace managed services to navigate IT complexity, reduce risks, and achieve strategic goals, we’re witnessing a transition from merely ensuring uptime and service availability to delivering tangible business outcomes. The focus has shifted from ‘uptime to outcomes.’ How is managed service adoption shifting? According to a recent Cisco demand study, over 88% of organizations expect to increase their spending on managed services by over…
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