Cisco Managed Services

Maximize Managed Services: Cisco ThousandEyes Drives MSPs Towards Outstanding Client Experiences 

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Maximize Managed Services: Cisco ThousandEyes Drives MSPs Towards Outstanding Client Experiences 

IT related outages and performance issues can inflict significant financial and operational harm on businesses, especially in critical sectors such as finance, healthcare, and e-commerce. These IT disruptions not only impact productivity potentially costing enterprises billions annually, but also negatively affect end-users through poor experiences like delays and inaccessibility. The vitality of business applications is crucial, as their availability and performance directly influence stakeholder impact, operational continuity, and profitability. Resolving these issues is often complex…

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Redefining Network Management: The Advantages of Cisco Managed Campus for MSPs

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Redefining Network Management: The Advantages of Cisco Managed Campus for MSPs

In an era where the digital landscape is evolving at an unprecedented pace, Managed Service Providers (MSPs) are facing the challenge of keeping up with complex networking demands while ensuring top-notch service delivery. Enter the Cisco Managed Campus—a revolutionary Network-as-a-Service (NaaS) solution provided through the powerful Cisco Catalyst platform. This offering is not just a response to the growing needs of modern businesses and their increasingly remote workforces; it’s a leap forward, redefining the very…

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Going the Distance: What Channel Women Can Learn From Marathon Swimmer Diana Nyad

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Going the Distance: What Channel Women Can Learn From Marathon Swimmer Diana Nyad

This year, International Women’s Day and the Oscars are within two days of each other. Which is a happy accident, since 2023 saw the release of many films featuring incredible actresses in strong female lead roles. Among the nominees for Best Actress is a movie that speaks directly to IWD’s 2024 theme, #InspireInclusion. In fact, I think it speaks to all women of the channel. I’m talking about Nyad, the account of long-distance swimmer Diana…

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Cisco User Protection Suite Provides MSSPs a Comprehensive and Compelling Package

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Cisco User Protection Suite Provides MSSPs a Comprehensive and Compelling Package

In August 2023, I authored a blog on Cisco Secure Access, where I discussed the advantages of utilizing a comprehensive, single vendor, Security Service Edge (SSE) packages for both customers and Managed Security Services Providers (MSSPs). Since then, Cisco has launched three security-focused suites that address key customer use cases for the user, for the cloud, and for breach protection. In this blog, we’ll explore the Cisco User Protection Suite, specifically, to understand what it…

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MSSPs: Differentiate your Managed Security Offerings with Cisco XDR

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MSSPs: Differentiate your Managed Security Offerings with Cisco XDR

As an MSSP (Managed Security Service Provider), there is no overstating the intense and well-founded focus on pervasive network security. Whether an organization is looking to secure the network, endpoint, email, cloud, applications, identity, or anything in between, security professionals are overwhelmed with the sheer volume of tools, technologies, and security methodologies that need to be considered. This is only exacerbated by the increasing number of complex threats and techniques being employed by bad actors…

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Grow and Differentiate Your Business with Expanded Managed Security Solutions

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Grow and Differentiate Your Business with Expanded Managed Security Solutions

Digital transformation and new hybrid work models have created a highly distributed and diverse IT landscape. Organizations must run applications on-premises, in public and private clouds, and as SaaS to support the hybrid workforce. As a result of working across different types of environments, organizations may face multiple operating models, disparate management domains, and vendor sprawl, which can lead to uncontrollable TCO and lack of a holistic IT strategy. Security continues to be top-of-mind for…

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Establishing and Keeping the Trust: The Cisco Duo Managed Services Story

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Establishing and Keeping the Trust: The Cisco Duo Managed Services Story

You’re about to close your day when you receive a call from your customer asking for an urgent meeting tomorrow. They want to know if one of your Managed Security offers includes something that can help them improve their secure workforce environment. You know what it’s all about. Last week, a company in the same industry suffered significant losses due to a compromise access from one of their top executives. The good news is you’ve…

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Cisco and Our Partners: We Are Greater Together!

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Cisco and Our Partners: We Are Greater Together!

Co-authored by Rodney Clark, SVP of Partnerships and Small & Medium Business Thank you to all of our Partners who joined us digitally or traveled to Miami Beach for Cisco Partner Summit 2023. This event is one we look forward to all year–and what an amazing week it was. From the global keynotes, leader insight sessions, carefully curated breakout sessions, and extensive 1:1 meetings and networking opportunities, we organized around one goal–to be Greater Together….

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Partner Summit 2023: Partner managed services is at the heart of transformation!

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Partner Summit 2023: Partner managed services is at the heart of transformation!

Cisco Partner Summit 2023 was last week, and I’m still feeling the excitement! We had a record number of attendees and gorgeous Miami beaches to take in (what a great new location!). The whole experience was powered by information, inspiration and connection. “We didn’t just perform this year—we transformed!” I love the way Jeff Sharritts, EVP and Chief Customer and Partner Officer, captured the essence of what Cisco and our partners accomplished this past year….

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Simplified Partner Tools: Cisco’s First-Ever MSP Support for Exceptional Customer Experiences

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Simplified Partner Tools: Cisco’s First-Ever MSP Support for Exceptional Customer Experiences

At Cisco we are creating more business value by customizing Cisco tools and services for our partners. In a recent survey 82% of Cisco Partner Summit attendees said they’re growing their managed services practice and it’s their top priority to meet customer needs. So it is with great excitement that we are announcing Cisco Partner Advanced Support to create a premium support experience specifically geared to the needs of Managed Services Providers (MSPs). With Cisco…

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