Connect with the Mid-Market and SMB Team at Cisco Live US

Connect with the Mid-Market and SMB Team at Cisco Live US

Welcome to Cisco Live US 2025! Cisco Live is always a special time of year, but this one feels different. As the pace of innovation accelerates and the era of AI reshapes how we work, connect, and protect our businesses, there’s never been a better moment to come together and exchange ideas to chart the path forward. I’m especially excited to meet with our incredible customers, partners and Cisco experts who are all helping lead…

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How the Cisco Store uses smart building technology to elevate in-store analytics and customer engagement

How the Cisco Store uses smart building technology to elevate in-store analytics and customer engagement

In today’s retail landscape, smart building technology is essential to the success of brick-and-mortar stores. Like most retailers, the Cisco Store has priorities to reduce energy costs, enhance security, and create more engaging shopping experiences for customers — all in support of the bottom line. But we found ourselves wondering, how else could we improve our physical stores to keep up with our online stores?  One of the most significant advantages online stores have over…

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Discover Why LAN Upgrades Are Crucial for Business Growth

Discover Why LAN Upgrades Are Crucial for Business Growth

Many businesses today find themselves tethered to outdated equipment that cannot handle modern networking demands. Why is it crucial that they upgrade their access networks? Older wireless access points slow down network performance. Legacy access switches may lack the Power over Ethernet (PoE) capacity needed to support new collaboration tools, IoT devices, and AI. Antiquated network management tools can leave infrastructure vulnerable to attack and unable to handle the growing demands of user and device…

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Navigating the Future of Connectivity: Services Opportunities around Cisco’s Wi-Fi 7

Navigating the Future of Connectivity: Services Opportunities around Cisco’s Wi-Fi 7

Wi-Fi 7 offers a wealth of new services opportunities that go beyond the routine wireless upgrade. Recently, I assisted a local school, where my children attend, as they embarked on a wireless network refresh initiative. As the first school in the Catholic Diocese to upgrade, they sought to replace their outdated patchwork of Wi-Fi 4 and Wi-Fi 5 devices from various manufacturers; this inconsistency in design, performance, and management, is particularly common in various sectors…

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Cisco Live Amsterdam: A Big Moment for SMBs

Cisco Live Amsterdam: A Big Moment for SMBs

Cisco Live 2025 in Amsterdam has officially wrapped up and our SMB booth was a hive of activity—buzzing with partners, customers, and industry leaders eager to see how Cisco is making IT simple, secure, and scalable for small and mid-sized businesses. A Booth Built for Experience Our goal was to go beyond just talking about SMB solutions—we wanted to show them in action. With live demos, real-world use cases, and expert-led sessions, attendees got hands-on…

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3 Takeaways from NRF 2025: Retail's Big Show

3 Takeaways from NRF 2025: Retail's Big Show

It’s been a few weeks since Cisco joined more than 40,000 retail industry leaders in New York City for NRF: Retail’s Big Show.  This event is consistently the pulse of the evolving retail landscape and serves as a central hub for what’s next in the industry. The 2025 event featured the theme “Game Changer,” and throughout the event experience, three game–changing takeaways stood out above the rest:  AI is driving new capabilities in personalized engagement…

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Power Your GenAI Ambitions with New Cisco AI-Ready Data Center Infrastructure

Power Your GenAI Ambitions with New Cisco AI-Ready Data Center Infrastructure

Let’s start with a staggering statistic: According to McKinsey, generative AI, or GenAI, will add somewhere between $2.6T and $4.4T per year to global economic output, with enterprises at the forefront. Whether you’re a manufacturer looking to optimize your global supply chain, a hospital that’s analyzing patient data to suggest personalized treatment plans, or a financial services company wanting to improve fraud detection—AI may hold the keys for your organization to unlock new levels of…

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Managed Assurance: Transforming Digital Experience with ThousandEyes on Meraki MX

Managed Assurance: Transforming Digital Experience with ThousandEyes on Meraki MX

In today’s technology landscape, ensuring reliable connectivity and peak performance for enterprise networks is increasingly challenging. With applications and services originating from outside your customer’s organization, partners need assistance in maintaining network performance and diagnosing issues as they arise. As managed services partners, your role in maintaining optimal digital experiences for clients is more critical than ever. Cisco’s integration of ThousandEyes with Meraki MX offers a robust solution to meet these demands. This integration has…

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MSPs: The Cisco Meraki Approach to Addressing MDU Deployments

MSPs: The Cisco Meraki Approach to Addressing MDU Deployments

Thank you to Chintan Patel for his invaluable expertise and insights on the topic of Meraki MDU design. He was instrumental in giving me the inspiration to write this blog.   In a previous blog article, I discussed the growing demand for wireless network deployments in the expanding MDU market and why now is the perfect time for MSPs to enhance their managed services offerings to address this market. Due to numerous questions and requests…

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How AI Innovation Will Elevate SMB Business Outcomes

How AI Innovation Will Elevate SMB Business Outcomes

AI-enriched networking, security, and observability solutions were the stars of Cisco Live—and for good reason. Technology advancements that were previously inconceivable are now possible—and easily accessible. Small and medium business leaders can benefit from cutting-edge enterprise capabilities thanks to the proliferation of AI. And they don’t have to build a sophisticated LLM or develop detailed generative AI prompts to deploy them. They can simply tap into the robust AI features available in Cisco solutions to…

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