Cisco Observability Platform

Using the Knowledge Store on Cisco Observability Platform

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Using the Knowledge Store on Cisco Observability Platform

Build custom observability solutions Cisco Observability Platform (COP) enables developers to build custom observability solutions to gain valuable insights across their technology and business stack. While storage and query of Metric, Event, Log, and Trace (MELT) data is a key platform capability, the Knowledge Store (KS) enables solutions to define and manage domain-specific business data. This is a key enabler of differentiated solutions. For example, a solution may use Health Rules and FMM entity modeling…

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Cisco Full-Stack Observability for Retail

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Cisco Full-Stack Observability for Retail

Cisco Full-Stack Observability solutions help optimize and secure the applications that underpinonline and in-store experiences from the customer to the warehouse to economies of scale  As retail disruptors continue to raise the bar for ever-greater convenience and immediacy, the competitive pressure has been on to accelerate digital transformation. The annual peak holiday shopping season is upon us and retailers are looking to reap the dividends of performant, always-on, secure digital experiences for customers.  This year,…

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Cisco cloud observability and the power of platforms

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Cisco cloud observability and the power of platforms

Observability is high on the agenda of every C-Suite technology discussion, and for good reason. Applications have become the lifeblood of revenue extraction and growth in every business segment and vertical. Releasing features and functionality while maintaining the best possible customer experience is the new battlefield for competitive advantage. There has been an explosion in cloud services and flexibility in how customer-facing applications can be developed and continually deployed in the wild in near real-time….

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Delivering application performance to maximize business KPIs

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Delivering application performance to maximize business KPIs

Helping our customers protect their brand and reputation with new business metrics insights and visibility for Cisco Cloud Observability, tied to the KPIs that matter the most. Our customers are increasingly tasked with simplifying their businesses as the complexity that comes with managing applications and their performance continues to intensify. At Cisco we are constantly endeavoring to find new and improved ways to help our customers navigate these complexities with Cisco Full-Stack Observability. We provide…

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Meeting the needs of the application generation

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Meeting the needs of the application generation

Demand for flawless application experiences Consumer expectations for seamless digital experiences have been rising steadily for several years. As the world’s most innovative brands deliver increasingly intuitive and personalized digital experiences, people now are questioning why other applications and digital services aren’t performing at the same level.   This trend has accelerated dramatically since the pandemic. In our latest research, The App Attention Index 2023: Beware the Application Generation, 62% of consumers claim that their expectations…

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Powering Observability at Scale with Telemetry

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Powering Observability at Scale with Telemetry

Four telemetry pillars for clarity from a torrent of signals In this hyper-connected age of distributed applications, when users face poor digital experiences, they do not care much about what is causing them. They just want it fixed – and now! Whether transferring funds, ordering dinner, collaborating remotely with a colleague, or streaming the latest movies, customers and end users want flawless digital experiences that work every time, are secure, and highly personalized. Consistent delivery…

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Ways to Improve High Transactional Customer User Experience

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Ways to Improve High Transactional Customer User Experience

Financial institutions continue to look for ways to align technology with strategic business goals to improve and better understand customer service, workforce experience and impact of applications across portfolios of solutions and services, including full stack observability (“FSO”) and application performance monitoring (“APM”) for comprehensive digital experience monitoring and fast problem resolution. Bank, insurance and wealth customer journeys frequently begin on mobile or online channels supported by integrated, intelligent self-service and agent-based customer interaction capabilities….

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Cisco further delivers on Full-Stack Observability ecosystem vision

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Cisco further delivers on Full-Stack Observability ecosystem vision

Innovative new partner modules built on the Cisco Observability Platform across five critical themes: Business Insights, SAP Visibility, Networking, MLOps & SLO, and Sustainability We are pleased to announce seven new partner modules have been built on the Cisco Observability Platform, further bringing the vision of a Cisco Full-Stack Observability ecosystem to life. These new modules are focused on five critical areas — Business Insights, SAP Visibility, Networking, Machine learning operations (MLOps) & Service Level…

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Invisible downtime obscures the true measure of application performance

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Invisible downtime obscures the true measure of application performance

Cisco Full-Stack Observability solves the modern downtime dichotomy where IT teams are running blind to the end user experience. As teams bump up against the uncomfortable reality that their view of application uptime does not fully reflect the end-user experience, they’re coming to the realization that observability across the entire IT estate is essential. Customers and end users engage with modern organizations across an ever-expanding fabric of digital touchpoints – websites, ecommerce platforms, POS systems,…

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Invisible downtime obscures the true measure of application performance

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Invisible downtime obscures the true measure of application performance

Cisco Full-Stack Observability solves the modern downtime dichotomy where IT teams are running blind to the end user experience. As teams bump up against the uncomfortable reality that their view of application uptime does not fully reflect the end-user experience, they’re coming to the realization that observability across the entire IT estate is essential. Customers and end users engage with modern organizations across an ever-expanding fabric of digital touchpoints – websites, ecommerce platforms, POS systems,…

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