The Next Frontier of Customer Success for Partners

The Next Frontier of Customer Success for Partners

The customer success landscape is rapidly transforming into a digital-first model, driven by the need for scalable, cost-effective practices and growing customer preference for self-serve experiences. According to TSIA’s State of Customer Success 2025 report, a strategic shift toward digital-led engagements is emerging. And, as detailed in Digital Customer Success by Nick Mehta and Kellie Capote, “the next frontier of customer success is digital”, adding that “we believe every company should now be thinking about…

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Malware attacks on cell phones spike 500%

Malware attacks on cell phones spike 500%

KANSAS CITY, Mo. — A U.S. security company is sounding the alarm about something that is threatening nearly every American. Proofpoint warns it is seeing a gigantic spike in malware on cell phones. The company said it began noticing the spike in early February. That’s when the company said its researchers noticed a 500% jump in the attempts to deliver malware to cell phones across Europe. Just because it’s happening in Europe doesn’t mean Americans…

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