#GoManaged

From Uptime to Outcome: New Paths for Managed Services Success

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From Uptime to Outcome: New Paths for Managed Services Success

Today, businesses demand measurable results that drive economic value. As organizations embrace managed services to navigate IT complexity, reduce risks, and achieve strategic goals, we’re witnessing a transition from merely ensuring uptime and service availability to delivering tangible business outcomes. The focus has shifted from ‘uptime to outcomes.’  How is managed service adoption shifting?  According to a recent Cisco demand study, over 88% of organizations expect to increase their spending on managed services by over…

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Managed Assurance: Transforming Digital Experience with ThousandEyes on Meraki MX

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Managed Assurance: Transforming Digital Experience with ThousandEyes on Meraki MX

In today’s technology landscape, ensuring reliable connectivity and peak performance for enterprise networks is increasingly challenging. With applications and services originating from outside your customer’s organization, partners need assistance in maintaining network performance and diagnosing issues as they arise. As managed services partners, your role in maintaining optimal digital experiences for clients is more critical than ever. Cisco’s integration of ThousandEyes with Meraki MX offers a robust solution to meet these demands. This integration has…

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Building a New Service Offering around Cisco ThousandEyes: A Guide for Managed Service Providers

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Building a New Service Offering around Cisco ThousandEyes: A Guide for Managed Service Providers

A special shout-out and thank you to Russ Atkin for his thought leadership and invaluable insights on the service creation process, which inspired the writing of this blog.   In my previous blog, I explored how Cisco ThousandEyes empowers Managed Service Providers (MSPs) to deliver outstanding client experiences by providing unparalleled visibility into network and application performance. As we continue to delve deeper into the potential of leveraging ThousandEyes, this blog will attempt to provide…

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MSPs: The Cisco Meraki Approach to Addressing MDU Deployments

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MSPs: The Cisco Meraki Approach to Addressing MDU Deployments

Thank you to Chintan Patel for his invaluable expertise and insights on the topic of Meraki MDU design. He was instrumental in giving me the inspiration to write this blog.   In a previous blog article, I discussed the growing demand for wireless network deployments in the expanding MDU market and why now is the perfect time for MSPs to enhance their managed services offerings to address this market. Due to numerous questions and requests…

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MSPs: Capitalize on the Expanding Opportunities in the Booming MDU Market

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MSPs: Capitalize on the Expanding Opportunities in the Booming MDU Market

What is an MDU? Multiple Dwelling Units (MDUs) refer to residential buildings designed to house multiple families or households within a single structure or complex. These versatile living spaces typically include apartment buildings, condominiums, dormitories, residence halls, student housing, senior/assisted living facilities, retirement communities, cooperative housing (co-ops), and the like. The MDU categorization also extends to various commercial scenarios such as malls, hotels, motels, hostels, and outdoor markets. All these environments typically require robust, scalable,…

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Unlocking the Future of MSSP Operations with Cisco CDO APIs

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Unlocking the Future of MSSP Operations with Cisco CDO APIs

In today’s hyper-connected world, businesses are perpetually exposed to digital threats. Managed Security Service Providers (MSSPs) play a pivotal role in safeguarding organizations against these evolving cybersecurity challenges. However, MSSPs themselves face significant hurdles, including operational complexity and escalating costs. To thrive in this competitive landscape, MSSPs must leverage cutting-edge technologies to drive business growth, enhance productivity, and reduce expenses. Enter Cisco Defense Orchestrator (CDO), a cloud-based management platform designed to simplify the management of…

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Revelations from Cisco Live: The Future of AI and Integrated Security

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Revelations from Cisco Live: The Future of AI and Integrated Security

I look forward to Cisco Live every year, and last week’s event in Las Vegas did not disappoint. This year, integrated security and AI took center stage.  This is not surprising as it represents some of the largest growth opportunities over the next 24 months and what is top of mind for many of our customers. But the level of innovation and excitement around the opportunities that Cisco + Splunk will unlock to optimize your…

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Cisco Secure Connect: The Turn-Key SASE Solution for Managed Service Providers

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Cisco Secure Connect: The Turn-Key SASE Solution for Managed Service Providers

We understand that Managed Service Providers (MSPs) are always on the lookout for solutions that can streamline their service delivery while ensuring top-notch security for their clients. Cisco Secure Connect stands out as a turnkey Secure Access Service Edge (SASE) offering that simplifies the deployment and management of multi-customer SASE environments. Here’s why MSPs should be paying attention to Cisco Secure Connect and considering it for their managed service offerings. What is Cisco Secure Connect? Cisco…

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From Trend to Mainstay: The Unstoppable Force of Managed Services

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From Trend to Mainstay: The Unstoppable Force of Managed Services

Partners, we are counting down the days to Cisco Live Las Vegas. Get ready to go beyond and explore new paths to success with partner managed-ready solutions designed to enable greater efficiency, operational scale, innovation, and open new market opportunities! There’s no denying that IT managed services are being embraced across businesses of all sizes as a path to achieve business goals.  As technologies becomes increasingly complex and the lines between siloed architectures become blurred,…

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Maximize Managed Services: Cisco ThousandEyes Drives MSPs Towards Outstanding Client Experiences 

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Maximize Managed Services: Cisco ThousandEyes Drives MSPs Towards Outstanding Client Experiences 

IT related outages and performance issues can inflict significant financial and operational harm on businesses, especially in critical sectors such as finance, healthcare, and e-commerce. These IT disruptions not only impact productivity potentially costing enterprises billions annually, but also negatively affect end-users through poor experiences like delays and inaccessibility. The vitality of business applications is crucial, as their availability and performance directly influence stakeholder impact, operational continuity, and profitability. Resolving these issues is often complex…

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