Want to Justify Your IT Investments Faster? Measure Business Outcomes.
Achieving strategic business outcomes in today’s fast-paced digital climate is a key imperative. Digital transformation, better customer experiences, increased productivity, and cost savings are rated as the most important business outcomes, according to a recent IDC survey (Future of Digital Infrastructure Sentiment Study, June 2023). Unfortunately, achieving these outcomes is not an easy undertaking. Organizations embarking on the journey to define their own measurable outcomes need to ask important questions: How do we define relevant…
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