From Uptime to Outcome: New Paths for Managed Services Success

From Uptime to Outcome: New Paths for Managed Services Success

Today, businesses demand measurable results that drive economic value. As organizations embrace managed services to navigate IT complexity, reduce risks, and achieve strategic goals, we’re witnessing a transition from merely ensuring uptime and service availability to delivering tangible business outcomes. The focus has shifted from ‘uptime to outcomes.’  How is managed service adoption shifting?  According to a recent Cisco demand study, over 88% of organizations expect to increase their spending on managed services by over…

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How We’re Delivering Next-Gen Workforce Collaboration with Cisco Private 5G

How We’re Delivering Next-Gen Workforce Collaboration with Cisco Private 5G

In a few days, we’ll be at Hannover Messe to show some of the amazing work we’ve been doing on our Cisco Mobility Services Platform with our Private 5G partners, Nokia and Logicalis. In February at Mobile World Congress 2024, we shared how our new platform can increase the value of mobile services by making them more accessible and programmable. This, in turn, helps reduce the complexity of new service delivery and accelerates the ability…

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The Momentum, the Margin and the “Magic” with Cisco MSP Partners

The Momentum, the Margin and the “Magic” with Cisco MSP Partners

The momentum of Cisco’s Managed Service Provider (MSP) partners is undeniable. Despite global economic uncertainty, the projected 2023 outlook for managed services indicates a worldwide growth of 12.7 percent, reaching a total value of US$472 billion. In 2022, total managed services revenue saw a remarkable 12% growth, reaching US$419 billion. A recent Canalys study¹ indicates that a striking 79% of partners anticipate growth in this sector in 2023, with 56% expecting growth rates to exceed 10%….

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