- The 150+ best Amazon Spring Sale tech deals live
- This pocket-sized power bank keeps my iPhone charged all day (and it's on sale)
- Tired of restless nights? These sleep earbuds helped me doze off and they're $30 off
- The latest AirPods 4 are on sale for their best price yet during Amazon's Spring Sale
- This HP Pavilion at 55% off is the Windows laptop deal to beat right now
Proactive strategies to aid customer support during cyberattacks
Anthony Hortin via Unsplash Customer support is the human face of a brand — the touchpoint that can elevate or diminish a customer’s experience. So, it’s no surprise that 89% of consumers are more likely to purchase again after a positive customer service interaction. They don’t just solve problems; they build loyalty. When the worst happens, like a cyberattack, getting customer support right becomes even more critical. After a breach, customers want immediate answers on…
Read More