retail industry

Tracking Energy Consumption at the Cisco Store

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Tracking Energy Consumption at the Cisco Store

This year at Cisco Live EMEA in Amsterdam, the Cisco Store began a new initiative to continue promoting sustainability in our daily operations. The power for the technology deployed at our travel store was routed through twelve Meraki MT40s (smart power controllers that can monitor and remotely control power). With our devices running 24/7, we baselined the store’s power consumption throughout the event with the help of CAE Labs’ WiserWatts: our total energy consumption for…

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Retail Tech Deep-Dive: Meraki Switching

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Retail Tech Deep-Dive: Meraki Switching

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Julie Nguyen (Product Manager, Meraki Switching Platform) to discuss how the switches are used in the Cisco Store and the larger retail industry.   How do Meraki switches improve a retailer’s and shopper’s in-store and/or virtual shopping experience? What problem are they solving? Network switches keep the world connected and moving as devices become smart and…

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Retail Tech Deep-Dive: Meraki MT Sensors

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Retail Tech Deep-Dive: Meraki MT Sensors

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Angela Huang (Product Manager, Meraki MT Sensors) to discuss how the sensors are used in the Cisco Store and the larger retail industry.   How do Meraki sensors improve a retailer and shopper’s in-store and/or virtual shopping experience? What problem are they solving? Our Meraki MT sensors are designed to support healthy, safe spaces. They do…

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Retail Tech Deep-Dive: CAE Labs

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Retail Tech Deep-Dive: CAE Labs

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Ali McKeand (Chief Technologist for Innovation at CAE Labs) to discuss how their technology boosts sustainability efforts at the Cisco Store and larger retail environments. His work is focused on Cisco-based innovation and programmability, and he has been working with Cisco and various technologies over the last two decades.   How do CAE Labs improve a…

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Retail Tech Deep-Dive: Meraki MV Smart Cameras

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Retail Tech Deep-Dive: Meraki MV Smart Cameras

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Shashank Nalla (Product Manager, Meraki MV Smart Cameras) to discuss how the cameras are used in the Cisco Store and the larger retail industry.   How do Meraki cameras improve a retailer and shopper’s in-store and/or virtual shopping experience? What problem are they solving? MV Smart Cameras aren’t just cameras — they’re like a virtual assistant…

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Introducing the Cisco Store Lookbook

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Introducing the Cisco Store Lookbook

80% of the Cisco Store’s merchandise powers an inclusive future for all — but what does that mean? What’s new at the Cisco Store? The Cisco Store has just launched a brand-new Spring 2024 Lookbook per region (AMER, EMEA, and APJC). In these quarterly lookbooks, we will delve further into how our merchandise powers an inclusive future, as well as our latest collections, curated style guides by our very own Cisco Store staff, and what’s…

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Improved Area Monitoring with New Meraki Smart Cameras

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Improved Area Monitoring with New Meraki Smart Cameras

Meraki’s smart cameras offer businesses an easy-to-deploy way to monitor their physical security, with the added benefit of being managed entirely on the cloud. Various Meraki cameras are deployed in the Cisco Store, including the outdoor smart cameras MV63 and MV93, which have long been useful in the Cisco Store. The MV63’s wide-angle, fixed-focused lens monitors the entrances and exits of the store, while the MV93’s 360° fish-eye lens offers panoramic wide area coverage, enhancing…

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Webex Connect's Second Quarter

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Webex Connect's Second Quarter

Five months after the launch of Webex Connect in August 2023, the enterprise-grade Communications Platform as a Service (CPaaS) has continued to enhance how businesses engage with their customers. With its ability to handle customer communications over multiple digital channels, its variety of integration options, and quick agent escalation, Webex Connect has become an efficient solution that is relied upon by the Cisco Store. Session Breakdown and Agent Handover 455 total chatbot sessions occurred at…

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Cisco Store Xplorer: An AR Experience

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Cisco Store Xplorer: An AR Experience

Augmented reality (AR) has the potential to unlock a new level of interaction with the world around us. The Cisco Store has harnessed this technology by creating the Cisco Store Xplorer AR app. When the app is first opened, it detects whichever store is nearby: the SJC store, the RTP store, or the relevant travel store. The experience has the capability to be customized as well: upon entering the store, visitors can click a Welcome…

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