retail technology

How the Cisco Store uses smart building technology to elevate in-store analytics and customer engagement

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How the Cisco Store uses smart building technology to elevate in-store analytics and customer engagement

In today’s retail landscape, smart building technology is essential to the success of brick-and-mortar stores. Like most retailers, the Cisco Store has priorities to reduce energy costs, enhance security, and create more engaging shopping experiences for customers — all in support of the bottom line. But we found ourselves wondering, how else could we improve our physical stores to keep up with our online stores?  One of the most significant advantages online stores have over…

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3 Takeaways from NRF 2025: Retail's Big Show

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3 Takeaways from NRF 2025: Retail's Big Show

It’s been a few weeks since Cisco joined more than 40,000 retail industry leaders in New York City for NRF: Retail’s Big Show.  This event is consistently the pulse of the evolving retail landscape and serves as a central hub for what’s next in the industry. The 2025 event featured the theme “Game Changer,” and throughout the event experience, three game–changing takeaways stood out above the rest:  AI is driving new capabilities in personalized engagement…

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Preparing for the PCI 4.0 Implementation in the Retail environment

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Preparing for the PCI 4.0 Implementation in the Retail environment

On March 31, 2025 the new PCI 4.0 requirements go into effect. These requirements were future dated to enable organizations the ability to prepare for the adoption. Since the PCI 2.0 retail design guide was published by Cisco in 2011, there hasn’t been as large an update as PCI 4.0. This update has a number of changes and as such, has been phased in over 2 phases, starting in 2024. Overall,  the tenets of the…

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First-Time Insights: NRF 2025 Experience

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First-Time Insights: NRF 2025 Experience

Attending the NRF 2025 as a first timer was an enlightening experience. The National Retail Federation’s annual convention, known as Retail’s Big Show, is a pivotal event that focuses on the future of the retail industry. This year, the event was a showcase of innovation, sustainability, and the business value we bring to the industry. It was cool to see so many booths with working, mini, retail shops showing innovative ways for retail businesses to…

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Cisco AI Enhances Retail Operations

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Cisco AI Enhances Retail Operations

Retail has been one of the sectors most transformed by digital innovation, and artificial intelligence (AI) is at the forefront of this change. Cisco has been instrumental in enabling retailers’ adoption of AI technologies to gain operational insights, enhance customer experiences, and improve operational efficiency. Cisco is instrumental in providing AI analytics and automation of the infrastructure retailers leverage in their day-to-day business, as well as providing the resilient high-speed platform for AI innovation, but…

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A Week in Vegas with the Cisco Store

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A Week in Vegas with the Cisco Store

The Cisco Store at Cisco Live was grander than ever this year — we’re talking a giant leap to 7,500 square feet of eye-catching technology and merchandise. A real crowd magnet, the store hosted over half of the 23,000 attendees at the whole show. 519 lucky people snagged a spot on one of our 26 Cisco Store Tech Lab tours to learn how we power a real retail environment with Cisco and partner technology. Plus,…

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Industry Innovation: Solving Business Challenges in Retail

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Industry Innovation: Solving Business Challenges in Retail

The retail industry faces many challenges forcing retailers to adapt and innovate. The industry’s challenges, including tight margins, staff shortages, and evolving consumer expectations, necessitate a shift towards technology solutions that can optimize operations, prevent loss, and enhance the shopping experience. Retailers who successfully leverage technologies such as AI, IoT, and computer vision not only stand to gain operational efficiencies but also foster greater customer loyalty and increase their long-term value proposition. In collaboration with…

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Retail Tech Deep-Dive: Meraki Security

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Retail Tech Deep-Dive: Meraki Security

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Chris Weber (Senior Product Manager, Meraki MX security and SD-WAN) and Imran Idrees (Senior Product Marketing Manager, Cisco security and SD-WAN) to discuss how Cisco Meraki security allows businesses to stay ahead of the latest threats while reducing both cost and complexity.   How does Cisco Meraki security improve a retailer’s and shopper’s in-store and/or virtual…

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Retail Tech Deep-Dive: Meraki MT Sensors

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Retail Tech Deep-Dive: Meraki MT Sensors

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Angela Huang (Product Manager, Meraki MT Sensors) to discuss how the sensors are used in the Cisco Store and the larger retail industry.   How do Meraki sensors improve a retailer and shopper’s in-store and/or virtual shopping experience? What problem are they solving? Our Meraki MT sensors are designed to support healthy, safe spaces. They do…

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Retail Tech Deep-Dive: CAE Labs

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Retail Tech Deep-Dive: CAE Labs

Join us as we dive deeper into Cisco and Cisco partner technology deployed at the Cisco Store! We asked Ali McKeand (Chief Technologist for Innovation at CAE Labs) to discuss how their technology boosts sustainability efforts at the Cisco Store and larger retail environments. His work is focused on Cisco-based innovation and programmability, and he has been working with Cisco and various technologies over the last two decades.   How do CAE Labs improve a…

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