Splunk

Scaling the Cisco AI Assistant for Support with Splunk

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Scaling the Cisco AI Assistant for Support with Splunk

Cisco needed to scale its virtual support engineer that assists its technical support teams around the world. By leveraging its own Splunk technology, Cisco was able to scale the AI assistant to support more than 1M cases and free up engineers to concentrate on more complex cases, creating a 93+% customer satisfaction rating, and ensuring the critical support continues running in the face of any disruption.  If you’ve ever opened a support case with Cisco,…

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Instant Attack Verification: Verification to Trust Automated Response

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Instant Attack Verification: Verification to Trust Automated Response

At RSAC 2023, Cisco unveiled its new solution, Cisco XDR, with the promise of transforming the way that Security Teams operate. Two years later, Cisco has executed that promise for over 1000 customers, providing defined and prioritized incidents with guided responses, and reducing mean time to respond. Now at RSAC 2025, Cisco is democratizing Security Operations further, evolving the jobs of cyber-defenders once more in the world of AI. Instant Attack Verification Designed to take…

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Opening doors to cybersecurity careers with Splunk and Per Scholas

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Opening doors to cybersecurity careers with Splunk and Per Scholas

The Social Impact Partner Spotlight series highlights various nonprofit organization partners that are helping transform the lives of individuals and communities. This blog features Splunk’s partnership with Per Scholas, showcasing their transformative work to prepare the next generation of cybersecurity and IT professionals through Splunk’s Core User and Power User technology training. In a world where cyber-attacks are becoming more sophisticated and high-profile data breaches make headlines, the need for cybersecurity professionals is greater than ever….

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Reimagining Security for the AI Era

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Reimagining Security for the AI Era

AI is one of the fastest growing technologies in history and it’s easy to see why. We all see its value in everyday life. It’s helping us write emails, summarize meetings, and even teach our kids math. And what we’re doing today is just a fraction of what we’ll be able to do just a few short years from now.   I believe AI will truly be a net positive for society and the economy. But…

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Innovative OT Security Solutions by Cisco at RSAC 2025

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Innovative OT Security Solutions by Cisco at RSAC 2025

The world’s cybersecurity community is gearing up to meet at the RSAC™ 2025 Conference in San Francisco. I’m looking forward to reconnecting with old friends, making new ones, and discussing OT security needs with industrial organizations. Be sure you stop by the Cisco booth and say Hi! We’ll be showcasing the latest features of Industrial Threat Defense, Cisco’s comprehensive and highly modular OT security solution. It uses the industrial network as the fabric to easily…

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Sign Up for a Tour at the SOC at RSAC™ 2025 Conference

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Sign Up for a Tour at the SOC at RSAC™ 2025 Conference

Cisco and Endace are providing SOC Services to RSAC™ 2025 Conference, monitoring traffic on the Moscone wireless network for security threats. Experts will be using Cisco Security Cloud in the SOC, with the power of Cisco Breach Protection Suite and User Protection Suite, and Secure Firewall; with Splunk Enterprise Security as the platform. The SOC is also providing network observability with ThousandEyes. Incidents are investigated with Threat Intelligence, provided by Cisco Talos and other partners,…

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Mobile World Congress 2025: SOC in the Network Operations Center

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Mobile World Congress 2025: SOC in the Network Operations Center

Mobile World Congress 2025 in Barcelona delivered on every promise – a record-breaking event with 109,000 attendees from 205 countries, with over 2,900 exhibitors, sponsors, and partners showcasing an impressive array of cutting‐edge topics, from 5G and IoT to Unified Security for the AI-driven Future. As always, Cisco’s presence showcased a suite of innovations, such as the latest secure connectivity solutions, demonstrated next‐gen wireless innovations, and made several high-profile media announcements that underscored our commitment…

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Unleash OT Security with the Best of IT

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Unleash OT Security with the Best of IT

If I were planning security for an exhibit of the crown jewels, you can be sure I’d coordinate efforts with other galleries in the facility. After all, a thief who broke into an adjoining gallery would be just a wall away from breaching mine. The same applies to securing operational technology (OT) and information technology (IT) networks. IDC highlights the need for IT/OT collaboration on cybersecurity in a new Infobrief called “The Future of Industrial…

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3 Takeaways from NRF 2025: Retail's Big Show

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3 Takeaways from NRF 2025: Retail's Big Show

It’s been a few weeks since Cisco joined more than 40,000 retail industry leaders in New York City for NRF: Retail’s Big Show.  This event is consistently the pulse of the evolving retail landscape and serves as a central hub for what’s next in the industry. The 2025 event featured the theme “Game Changer,” and throughout the event experience, three game–changing takeaways stood out above the rest:  AI is driving new capabilities in personalized engagement…

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Maximizing Impact with the Cisco 360 Partner Program Value Index

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Maximizing Impact with the Cisco 360 Partner Program Value Index

In today’s fast-evolving technology landscape, differentiation is key. That’s why Cisco is redefining how we measure and ultimately reward your impact with the new Partner Value Index. This groundbreaking approach, part of the new Cisco 360 Partner Program, establishes a new standard for recognizing the unique ways you drive value for customers.  A fresh perspective on value The Partner Value Index was created to highlight what makes your business unique. As Cisco’s strategy for working…

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