#WeAreCisco Customer Experience

How a Passion for Languages Led to a Global Career at Cisco

Posted on by Admin
How a Passion for Languages Led to a Global Career at Cisco

“¿Qué ondas?” That’s a familiar greeting in El Salvador, where I’m from, a land where surf and coffee blend harmoniously. When I was growing up there as a kid, my grandma asked me if I wanted to take summer classes. She gave me three choices: drawing, math, or English classes. At the time, I felt like I was good enough in math. I was more into music than drawing. So, she paid for my summer…

Read More

Around the World with Cisco: From Student to Intern to CX Consulting Engineer

Posted on by Admin
Around the World with Cisco: From Student to Intern to CX Consulting Engineer

When I was in university, doing a Bachelor of Science and IT, I started thinking about adding networking, too. Then, I found a degree program in Australia at Griffith University in Brisbane, Queensland, that allowed me to do it all. As I began to learn about networking, that’s when I discovered Cisco. While I was working on my courses, I was also on the lookout for opportunities that would give me more experience and knowledge…

Read More

Using Cisco’s Benefits To Ease Difficult Times: The Bridge To Giving Yourself Grace

Posted on by Admin
Using Cisco’s Benefits To Ease Difficult Times: The Bridge To Giving Yourself Grace

We plan for the happy things in life: holidays, children’s sports games, birthdays. What we don’t plan for is a catastrophic family event that turns our world upside down. That only happens to other people, right? That’s what I thought until it happened to us. But as I write this, I am sitting in a hospital chair next to my mom’s bed. Ten years ago, when I lost my dad after a sudden illness, I…

Read More

Turning Cisco’s Tuition Reimbursement Green

Posted on by Admin
Turning Cisco’s Tuition Reimbursement Green

There are seasons in life when change is inevitable, and often, these moments propel personal transformation. For me, one such moment was the passing of my mother in 2021. In the wake of this loss, I decided to return to school to pursue an Executive MBA with a concentration in sustainability. It was the perfect program. Tuesday night classes that fit with my family’s schedule, an in-person option at a faith-based university, and a two-year…

Read More

The We Are Cisco Singers: The Power of Authenticity and Connection

Posted on by Admin
The We Are Cisco Singers: The Power of Authenticity and Connection

Being yourself is something that, for me, is key to being successful. One of the things that I love the most about working at Cisco is that I can be my true self. During the day, I’m a Business Operation Manager and part of the Global Staffing Team, and at night, I’m a hard rock/ metal singer. In 2020, during the pandemic, connecting with people was difficult due to all the uncertainty and restrictions to…

Read More

The We Are Cisco Singers: The Power of Authenticity and Connection

Posted on by Admin
The We Are Cisco Singers: The Power of Authenticity and Connection

Being yourself is something that, for me, is key to being successful. One of the things that I love the most about working at Cisco is that I can be my true self. During the day, I’m a Business Operation Manager and part of the Global Staffing Team, and at night, I’m a hard rock/ metal singer.   In 2020, during the pandemic, connecting with people was difficult due to all the uncertainty and restrictions…

Read More

Beyond the Race: An Ironman Journey of Endurance, Inclusion, and Growth

Posted on by Admin
Beyond the Race: An Ironman Journey of Endurance, Inclusion, and Growth

We woke up in the stillness of predawn, driven by our year-long commitment and unwavering dedication. That’s because we’re not just Cisconians. We’re swimmers, cyclists, runners, and on the brink of our defining moment. Ironman Village is brimming with triathletes from across the globe, and their collective energy is palpable. The atmosphere is a blend of excitement and apprehension because what we’re about to undertake is nothing short of audacious. Yet, amidst the jitters, a…

Read More

Why We’re a Cisco Family Through and Through

Posted on by Admin
Why We’re a Cisco Family Through and Through

I started my career as a contractor with Cisco back in December 2003 with the Support Delivery Services IT Finance team. Even as a contractor, I could see from day one the incredible culture Cisco had, and everyone made me feel like I was part of the team and not a newbie. That’s when I knew that this was the company I wanted to build my career with. This is where I belonged. Cisco as…

Read More