Webex CPaaS

Takeaways from Cisco at InsureTech Connect 2023

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Takeaways from Cisco at InsureTech Connect 2023

InsureTech Connect (ITC) 2023, the premier conference for the insurance technology industry, brought together 9,000+ innovators, leaders, and solution providers to Las Vegas in early November to explore the latest trends, technologies, and disruptions in the insurance technology space. Cisco’s ITC 2023 booth was dedicated to showcasing Webex Connect – a Communications Platform as a Service (CPaaS) solution that transforms business messaging into a powerful tool for insurers. Thus, along with a few Cisco colleagues,…

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Why access to timely and relevant health information is critical to patient engagement

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Why access to timely and relevant health information is critical to patient engagement

Telephony is a foundational capability for any healthcare organization. And while the primary purpose of telephony hasn’t changed in more than 100 years, the ways in which we enhance the connection has. Telephony in healthcare has always been about connecting two people, for example patient and provider. But providing quality clinical care has moved beyond a simple phone call and writing notes on a clipboard. Today, telephony in healthcare is about the entire platform that…

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