insurance

Insurance Claim Contact Center Collaboration – Digital Customer Experience Then and Now

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Insurance Claim Contact Center Collaboration – Digital Customer Experience Then and Now

Think of how much digital channels and the contact center have evolved. Those who experienced “then” and “now” first-hand in the Insurance Claim business might be even more amazed at the profoundly positive impact of technology on customer experience, omnichannel collaboration, and the end-to-end claim operating model. With AI and generative AI rapidly taking shape for tangible business use, we are at an inflection point…a time of significant change in this business. That was Then…

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Ensure service account security is top priority this holiday season

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Ensure service account security is top priority this holiday season

Security teams have long been aware of the risks associated with service accounts and how they can constitute a major threat to businesses. Although businesses are aware of the risks associated with service accounts, protecting them from malicious actors has not been a priority until recently. As we know from years past, the holiday season is a popular time of year for threat actors to try new tricks to break into an organization’s network. Now…

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Takeaways from Cisco at InsureTech Connect 2023

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Takeaways from Cisco at InsureTech Connect 2023

InsureTech Connect (ITC) 2023, the premier conference for the insurance technology industry, brought together 9,000+ innovators, leaders, and solution providers to Las Vegas in early November to explore the latest trends, technologies, and disruptions in the insurance technology space. Cisco’s ITC 2023 booth was dedicated to showcasing Webex Connect – a Communications Platform as a Service (CPaaS) solution that transforms business messaging into a powerful tool for insurers. Thus, along with a few Cisco colleagues,…

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Senators introduce cybersecurity insurance act for small businesses

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Senators introduce cybersecurity insurance act for small businesses

Senators introduce cybersecurity insurance act for small businesses | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This Website…

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Cyber insurers are starting to require lateral movement defense. Here’s why

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Cyber insurers are starting to require lateral movement defense. Here’s why

<!– Cyber insurers are starting to require lateral movement defense. Here’s why | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn…

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Marcia Calleja-Matsko named CIO at OneDigital

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Marcia Calleja-Matsko named CIO at OneDigital

Marcia Calleja-Matsko named CIO at OneDigital | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This Website Uses CookiesBy…

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Julian Enoizi named Global Head of Public Sector at Guy Carpenter

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Julian Enoizi named Global Head of Public Sector at Guy Carpenter

Julian Enoizi named Global Head of Public Sector at Guy Carpenter | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more….

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Cybercrime: A clear and present danger

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Cybercrime: A clear and present danger

Cybercrime: A clear and present danger | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This Website Uses CookiesBy…

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Chris Lugo joins Blue Cross Blue Shield as CISO

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Chris Lugo joins Blue Cross Blue Shield as CISO

Chris Lugo joins Blue Cross Blue Shield as CISO | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This…

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John Mbuthia named CISO of Gore Mutual

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John Mbuthia named CISO of Gore Mutual

John Mbuthia named CISO of Gore Mutual | Security Magazine This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more. This Website Uses…

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