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Beginning the AI Conversation
Artificial Intelligence (AI) has catapulted further into the corporate conversation with the introduction of ChatGPT and other large language, generative AI models now in the mainstream and accessible to the general public. In February 2024, a Canadian court ordered Air Canada to pay damages to a customer after the company’s virtual AI assistant gave the customer incorrect information regarding bereavement pricing for tickets. A current criminal case in a Maryland court brought charges against a…
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