Digital customer experience (DCX) is a hot topic these days. As a digital team leader at Cisco, I was recently asked to speak about it at an industry conference. You should know that when I’m put in front of an audience, I often lean on hyperbole as a verbal crutch to help sell a point. I opened that speech with a bold overstatement, hoping to elicit a few laughs: “Digital customer experience is the most…
Read More
Partners serve as the lifeblood of Cisco and form an essential part of the backbone that supports thousands of businesses across Europe, the Middle East, and Africa (EMEA). They play an integral role, acting as key contributors in maintaining the smooth and seamless functioning of critical networks, applications, and operations. In an era where assuring digital experiences has transitioned from a mere option to an absolute necessity, Cisco and its partners are joining forces to…
Read More
Migrating to Cloud Calling is a priority for many organizations seeking better visibility, flexibility, and functionality with reduced total cost compared to on-premise Calling—without sacrificing the reliability of a traditional landline telephone. The speed of migration to Cloud Calling has accelerated significantly for those moving to the Webex Calling and Collaboration platform, particularly among organizations that prioritize robust security and compliance standards, employ hybrid deployments, or seek enhanced AI capabilities. Cisco & NWN Carousel partner…
Read More
We had the honor of setting the stage at Cisco Live EMEA, where we proudly showcased our strategic partnership between Cisco and IBM during the PSOCX-1756 session. It was a momentous occasion, emphasizing the collaboration and the innovative solutions we’re bringing as a unified force. During the session, we emphasized the need for a digital-first business model driven by the transformative power of artificial intelligence (AI), with a recent Cisco survey of 6,000 customers revealing…
Read More
Cisco Blogs / Executive Platform / Building a More Sustainable Global Network for the Future – Cisco and BT Cisco’s relationships with our service provider partners have always been crucial. Together, we’ve innovated, solved challenges, and connected the world. This partnership is even more crucial now as we work together to help organizations make sustainable decisions at scale. I sat down with Bas Burger, CEO of BT Business, to talk about the work we…
Read More
Co-Authored by Julie Greene, Cisco Business Development Director, Computacenter Globally, we’re witnessing a surge in interest and initiatives focused on sustainability. Organizations worldwide are reaching out, striving to address energy and resource consumption challenges. In response, Cisco and Computacenter, a Cisco Environmental Sustainability Specialized partner, have teamed up to assist our mutual customers in advancing their sustainability objectives. For starters, Computacenter has achieved being Carbon Neutral for FY2022, with over 85% of Scope 1 &…
Read More
At Cisco, we pride ourselves on our world-class partner ecosystem, and we go to great lengths to recognize how our partners provide value to customers and support digital transformation. I encourage you to read this new report from IDC: Credentials, Proof of Competency Among Key Success Metrics for Customers While each customer was looking to solve a unique business need, all three weighed partners’ credentials and proof of competency as key success metrics. Partners’ global…
Read More
Cisco Live EMEA 2024 is now in the books—what an incredible four days! The atmosphere was alive with the anticipation of the innovation and opportunity that lies ahead of us. Our partners are introducing new services to the market, customers are ready to double down on digital transformation, and we are continuously strengthening our offerings. We’re excited about the growth opportunities ahead for Cisco Powered Partner Managed Services, as nearly one in two customers will…
Read More
I’m on the heels of another incredible week of Cisco events—this time with our customers and partners at Cisco Live EMEA. My main takeaways for partners: we’re driving new security opportunities for you and simplified, effective security for all. Let’s dive into it a bit more. New Security and AI Advancements It really hit home for me when I heard Jeetu Patel on stage talking about how we’ve had more innovations in Cisco Security in…
Read More
In my last blog Co-Selling Made Simple, you may have read about the major shift in the market indicating that a majority of Information Technology (IT) spend is now being influenced by new customer buyers and how Cisco has solved for this market shift by accelerating its momentum by Co-Selling with our partner ecosystem. Co-Selling Made Simple: Setting the Stage A multi-partner collaborative sales engagement between Cisco and its partner ecosystem, Co-Selling’s goal is to…
Read More
Introduction Cloud computing services have grown exponentially in